Ford Ford of Delavan
Delavan, WI
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Extremely patient, kind, and understanding This dealership has a great group of friendly people who worked with me to fit my exact needs and wants in a newer vehicle. Daniel never pressured me This dealership has a great group of friendly people who worked with me to fit my exact needs and wants in a newer vehicle. Daniel never pressured me to buy when I wasn't ready, and was at my service until I was ready to purchase. He and his colleagues did an excellent job explaining the process to a first timer, like myself, and I will definitely be returning for future purchases. More
Above and beyond I love my new car. I never felt as if I was being "taken". Every question I asked was thoroughly explained. Great warranty and I am 100% satisfied wit I love my new car. I never felt as if I was being "taken". Every question I asked was thoroughly explained. Great warranty and I am 100% satisfied with my purchase and will definitely buy from Kunes again. Guy Kujawa went above and beyond my expectations as a car salesman. Very professional! Awesome deal on a amazing car! More
Outstanding! Dan and Mike (and the whole team) at Kunes Country went above and beyond to not only give us the best deal we could get; but, to also ensure a long te Dan and Mike (and the whole team) at Kunes Country went above and beyond to not only give us the best deal we could get; but, to also ensure a long term future relationship. I am beyond satisfied with my new truck! More
great dealer Nice place to do business with I have gone through many dealers and they are bye far the best. Tommy G. Was my sales guy he was straight up front and Nice place to do business with I have gone through many dealers and they are bye far the best. Tommy G. Was my sales guy he was straight up front and seems to care about his customers. The only sum what negative thing I would say is the online description are not accurate had I realized at the time I would have done something different when negotiating but that isn't Tommy's fault. I purchased a gm vehicle and I have a ford warranty so I hope I will not have a problem. I will definitely be back for my next purchase! More
Best Experience Ever! The staff at Kunes Country Ford went above and beyond to meet my expectations! After test driving several vehicles, we finally found the right one for The staff at Kunes Country Ford went above and beyond to meet my expectations! After test driving several vehicles, we finally found the right one for our family! All my questions were answered, I was reassured that they would do everything they could to work with us and they did! Mike Kunes was a great salesman! Thank you again! More
Internet purchase My first experience dealing over the internet was positive and when I actually went to pick up the vehicle, it was a great experience. Thanks! My first experience dealing over the internet was positive and when I actually went to pick up the vehicle, it was a great experience. Thanks! More
A great experience and a new Focus I have been buying from Kunes now for 16 years, and new Fords for 28 years! Greg Kunes personally helped my wife and I many years ago, and we really a I have been buying from Kunes now for 16 years, and new Fords for 28 years! Greg Kunes personally helped my wife and I many years ago, and we really appreciated that. I am someone who has loyalties, to a brand and obviously to a dealership. While the names of the sales people have changed over the years, I do see friendly faces each time. Tommy Guarnieri was great, a real car guy but not pushy. We will be back... Thank you! More
I'm a believer! I went to Kunes Country Ford expecting to return home with my car and a loan denial. Instead I drove my 2010 Grand Caravan home that very night a I went to Kunes Country Ford expecting to return home with my car and a loan denial. Instead I drove my 2010 Grand Caravan home that very night and a loan in my name and no cosigner. Thank you Daniel Ranson & Ashley Whitted for taking the time to work with me to make it happen and make me feel good about it. I really needed this vehicle to fit my life and the loan to be able to start rebuilding my credit. I thought it was impossible. You proved me wrong. It was late and dark when I took my van home. The next day there were a couple things that had been overlooked and Kunes took the time to check them out and make sure it was all taken care of. Not only were the sales and finance staff extremely friendly, helpful and understanding, but every staff member there took the time to say hello and make sure my time there was as stress and hassle free as possible. Both times I was there for lengthy amounts of time with my infant granddaughter. Aside of not being at home it couldn't have been an easier experience. Even the cleaning staff (Maria) took time to help make my time there pleasurable. I'm a very happy customer thus far! More
Overall great experience Overall a great experience with Deanna at the dealership! She seems to work 24/7 and was open and honest with the entire transaction! Emailed her on a Overall a great experience with Deanna at the dealership! She seems to work 24/7 and was open and honest with the entire transaction! Emailed her on a Sunday got a response came in Monday and purchased the 2012 Kia Sorento with ease. Car needed a detail and I purchased the xillion (sp) package so I left it overnight to pick up the next morning. Due to weather and volume it wasn't ready when I needed to pick it up, however Deanna and mike arranged an appointment to have it picked up from my home, leave me a loaner complete the order and return my vehicle within a few hours with a email confirmation! Now THAT is customer service from a dealership! Overall a great experience with kunes country ford, Deanna and mike and the entire buying experience. I would highly recommend this dealership and sales individuals for any new or used buying experience! More
Back Home to Ford My 2005 Murano transmission went out while in Elkhorn around 4:30 on a Thursday. I called Dale and was able to get a toe within a half hour and a loan My 2005 Murano transmission went out while in Elkhorn around 4:30 on a Thursday. I called Dale and was able to get a toe within a half hour and a loaner. The toe truck driver was very friendly and courteous making a bad event tolerable. The next day I found that the replacement was not cost effective and the price I was given was true to what I searched on the internet. I then met with Joel and picked out a 2014 Escape and was able to test drive it over the weekend. Monday came and the deal was done and Stephany took good care of me walking me through the paperwork. I have been having my cars serviced hear for some time and I am very pleased with the great service and the care that everyone at Kunes takes to make sure you get the best deals at the best prices. More