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Ford Ford of Delavan

Delavan, WI

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882 Reviews

1234 East Geneva Street

Delavan, WI

53115

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Showing 882 reviews

September 01, 2017

Horrible financing thru Credit Acceptance Company. Credit Acceptance Co. will give customers terrible customer service, repo their cars, and not explain hidden fees. There is no computer acct. to track More

by Jesus
Recommend Dealer
No
Employees Worked With
Art Palinski
Sep 06, 2017 -

Ford Ford of Delavan responded

We're sorry for your experience. Generally a Credit Acceptance loan is a tricky deal, but we can't really speak to their customer service after the sale. WE work very hard to get our customers with credit challenges into a reportable loan that will work toward improving their credit, and hope we can help you again.

August 21, 2017

My Car Buying Experience My husband had been suggesting that I purchase a newer vehicle for close to two years but I refused because of negative car buying experiences in the More

by STATON8101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Egan
Sep 12, 2017 -

Ford Ford of Delavan responded

We're happy to hear it and appreciate your business. Enjoy the new ride!

August 17, 2017

Helped me in a car on my own! I had some credit issues, and I was never able to get a car loan on my own or even at all. I had to file for bankruptcy a while back due to some mista More

by eorvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Palinski, Deanna Thompson
Sep 14, 2017 -

Ford Ford of Delavan responded

Awesome. We're happy to help and this loan should get your credit back on track. Thanks for the opportunity!

August 16, 2017

Very bad experience for my daughter and I all I can say BEWARE the place is not together the salesmen think they can talk to any kind away worst place to buy a vehicle my daughter thought she More

by Ciara123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
Sep 06, 2017 -

Ford Ford of Delavan responded

Thanks for reaching out. It sounds like there should be more to this story as this isn't how we do business.. Unfortunately with credit challenges, some deals can get complicated and drawn out, but there's not a situation where you wouldn't receive a down payment back if everything fell through. If we still have an opportunity to resolve this for you and change your opinion, we'd appreciate it.

August 10, 2017

New car purchase experience We just completed a new car purchase at Kunes Ford. Our sales professional, David Horowitz, did a fantastic job taking care of our every question and More

by JO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Horowitz
Sep 14, 2017 -

Ford Ford of Delavan responded

:)

August 04, 2017

Great Experience Again I just purchased my 3rd car from Kunes. Joel and Stephany were great to work with. I have no doubt I will be using them when the time comes to purch More

by Ktimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephany Whitted, Joel Kerbel
Sep 14, 2017 -

Ford Ford of Delavan responded

Thanks for the note. We appreciate your business.

August 02, 2017

Very helpful! Had a very good experience with Travis Egan, walked me through everything from start to finish, he was very patient with me not knowing a lot about t More

by hmico2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Egan
Sep 14, 2017 -

Ford Ford of Delavan responded

Thanks for the note. We appreciate you!

July 27, 2017

Great service!!! I had the opportunitie to buy an SUV from this amazing dealership. Never once have we ever had an issue with kunes country ford and to top it all off More

by Kirby490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ranson
Jul 31, 2017 -

Ford Ford of Delavan responded

Enjoy your SUV! :)

July 24, 2017

GREAT.!!!! VERY FRIENDLY , HELPFUL. I CAME WITH A SMILE ON MY FACE AND LEFT WITH A BIGGER SMILE ... IM SO EXCITED TO LEAVE THE LOT WITH EXACTLY WHAT I WAS LOOKI More

by NiqWard17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Whitted, Dale Humphrey, Art Palinski, Deanna Thompson
Jul 31, 2017 -

Ford Ford of Delavan responded

Thanks for sharing your experience- we appreciate it! :)

July 08, 2017

Great ued car buying experience I worked with Alex Gomez and Emily Larson. They were both professional and courteous and I got a great deal on a used car. Thanks More

by vossorganics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gomez
Jul 10, 2017 -

Ford Ford of Delavan responded

You're welcome! We appreciate you business.

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