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Ford Ford of Delavan

Delavan, WI

not yet
rated
882 Reviews

1234 East Geneva Street

Delavan, WI

53115

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Showing 882 reviews

July 18, 2022

They did a great job. Tire rotation and software update on a Saturday great work More

by tandrus62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael , John Janowski
June 22, 2022

Very good service here,they keep us informed about our car and explain everything they do. More

by Bruce marinelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Janowski
June 18, 2022

The whole experience at Kunes feels different from every other dealership experience in the best way possible. The team is extremely helpful and considerate of all things. Best of all the process is rather More

by HybridC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Conejo, Heather Edwards, John Janowski
June 14, 2022

Oil change. Was it and out little wait time Also did the cabin filter thanks More

by Tritonmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron olson , John Janowski
June 10, 2022

Quick oil change, Like service path, like knowing what is coming up next for service. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Janowski
May 23, 2022

The service manager was super Accommodating, he was very friendly and worked with my crazy schedule. I don’t live or work close but only trust this Kunes Ford location for my big issue needs. I was kept More

by happycamper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael the service manager
May 25, 2022 -

Ford Ford of Delavan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Michael and the entire service staff, technician included, can’t remember his name, where amazing. They continually kept me informed as to what my issue was and how the best and most affordable way More

by Abbadon762
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
May 22, 2022 -

Ford Ford of Delavan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kunes Ford Lincoln Delavan. We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2022

Must think everyone is an idiot 1800 dollars to change a 200 dollar part that takes 2 hours to change I know this because I did it already I was a loyal customer but I will never buy another vehicle from Ku More

by Russdreblow
Price
Recommend Dealer
No
Employees Worked With
John Janowski
May 16, 2022 -

Ford Ford of Delavan responded

Russ - we're struggling to find the quote you received - can you please reach out to us and we'll look into a resolution. Either Megan Tislau, John Janowski or Ton Fohr at 262-728-5544

May 09, 2022

I m upset about the arbitrarily added surcharge to my bill. $34+ for using a credit card is outrageous. Although I have been pleased with Kunes in the past I am offended by this unethical behavior. I w More

by Dkbilof
Price
Recommend Dealer
No
Employees Worked With
John Janowski
May 11, 2022 -

Ford Ford of Delavan responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (262) 728-5544.

April 30, 2022

Attention of sales agent to address needs. Honest with disclosure of pricing. Extra effort to find incentives and rebates. Fair trade-in value. Variety of credit options with great competi More

by Jim W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gillingham sales 5 stars, Tracy Carr finance 5 stars, John Janowski
May 03, 2022 -

Ford Ford of Delavan responded

Hi Jim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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