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Ford Country - Service Center

Henderson, NV

4.2
305 Reviews
Call Service Center (702) 832-0842

305 Reviews of Ford Country - Service Center

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June 14, 2022

Great job Sean very good customer service. Been using this Ford location for awhile and can't remember having such a gentleman with such a great attitude and paying attention to detail. More

by Big fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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Jun 14, 2022 -

Ford Country responded

Thank you for the great review. We are lucky to have Sean as member of the Ford Country Family. Please call us with any other needs. We look forward to your next visit.

June 14, 2022

I had excellent service today! Eric Grant, my salesperson, was there and very supportive of my Mach E, my “Red Pony” We got a tire rotation! Thanks Eric! More

by Chandler2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Grant
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Jun 14, 2022 -

Ford Country responded

Hi Chandler, Thank you for the excellent 5 star rating. We are lucky to have Eric on our team. Please let us know if we can help with anything else, and welcome to the Ford Country Family.

Jun 14, 2022 -

Chandler2001 responded

The Ford Country Family is an incredible car legacy! Thanks for being there! I love my MachE, the Red Pony!

June 11, 2022

Great service, great staff, quick oil change, friendly cashier, car wash was ok but can’t complain looked better than when it came in More

by Mx54age
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Rios
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Jun 11, 2022 -

Ford Country responded

Thank you for the great review. Please let us know if we can help with anything else. We look forward to your next visit.

June 11, 2022

Nick was great as always- Honest - efficent- and really sincere on taking care of customer... More

by garagedoordoc
Recommend Dealer
Yes
Employees Worked With
Kirsten Kaylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jun 13, 2022 -

Ford Country responded

Thank you for the great 5 star review. We are lucky to have Kirsten and Nick on our team, and happy that they took great care of you. Please give us a call if you should need anything else. We are pleased that you are a member of the Ford Country Family.

June 11, 2022

I walked in without an appointment and was promtely taken care of. This was my first service on a 22 f150 purchased at another dealer. I plan to continue using these folks. Please thank them for me. More

by Mgreen00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 13, 2022 -

Ford Country responded

Hi, Thank you so much for the great 5 star rating. We are so pleased that we were able to take care of your 22 F-150 so quickly. We look forward to your next visit, and welcome to the Ford Country Family.

June 04, 2022

It took 21 days to get car back due to missing parts never shipped. Plus car wasn't washed! Disappointed. More

by DaveM
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 28, 2022

Great communication, and professionalism. Service complete before quoted time, very pleased. Will come again. Thanks. More

by jdepalma101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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May 28, 2022 -

Ford Country responded

Hello! Thank so much for the excellent 5 star review. We appreciate you business, and look forward to you visiting again. Please call us with any further needs!

May 24, 2022

Waited a bit in the lobby for a bit for pic up, no car wash, everything else was good More

by Iton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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May 23, 2022

Great service and people the service department is great it can get busy and waits long but I am confident of the work done More

by Guyandbrigitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service quick lane folks
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May 24, 2022 -

Ford Country responded

Hello Guy and Brigette Thank you so much for your confidence in out service department! We truly appreciate the great review. Please feel free to reach out in the future for any needs that you may have. Thank you again, for being the best part of Ford Country.

May 21, 2022

Took my car through quick lane for an oil change and service. Fernando was very kind and patient in explaining my cars needs. They were very thorough and I had my car back in a couple of hours. They was More

by Angj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando - quick lane
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