Ford Country - Service Center

Attendant was very professional and helpful. My problem was handled professionally and timely. Very good experience. My problem was handled professionally and timely. Very good experience. More

Rachel Palacio in parts is a hero of ours! !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard to find people that go to the next level of service and she definitely did! Thanks again Rachel! More

Great service writer Daniel Lopez did a fantastic job on communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side w communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side window control panel ,but Ford Warranty denied it it was a small interior repair and I paid it but not sure what the extra money I paid for warranty extension really accomplished,not really happy with FMC . More

Always happy to drop off my truck for maintenance at Ford Country. The people are great and honest. Thank you Ford Country. Country. The people are great and honest. Thank you Ford Country. More

Excellent customer care. Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done t Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done there because I have had nothing but exceptional service from them. Every person I come into contact with is pleasant. More

Had a bad experience, however they reached out to me and we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do care about thier customers More

Service today was pleasant and prompt. Fernando took great care of me. I will return in the future. Fernando took great care of me. I will return in the future. More

Country Ford has been a great dealer to buy and for all my appointments when needed. my appointments when needed. More

Had a major repair on my 2004 Ford Escape the other day. The service writer (Jose V) was very professional, polite. He kept me inform every few days with the status of the work. I have been using Ford Cou The service writer (Jose V) was very professional, polite. He kept me inform every few days with the status of the work. I have been using Ford Country for my service since the very first service, yes 18 years. I will always go to them for future service, since the Quick Service along with the Main Service treat you as available customer to them. before I end this review, there was one thing I wished they would have done, like the Quick Service does. A car wash! More

Excellent, prompt, efficient and professional service department. A bonus: My vehicle was returned to me after being washed. department. A bonus: My vehicle was returned to me after being washed. More