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Ford Country - Service Center

Henderson, NV

4.2
305 Reviews

305 Reviews of Ford Country - Service Center

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April 07, 2023

Great friendly professional service. . explained everything to me after discovering a couple of problems!! Love the convenience of having the cafe onsite!! More

by carlotac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Ford Country responded

Hi Nick, we're happy to hear you enjoyed your service at our dealership. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

April 06, 2023

Polite, professional, def on time . Very happy to have them come to my home . Thanks again More

by Connieo1750
Recommend Dealer
Yes
Employees Worked With
Kirsten Kaylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service gentleman who fixed my car. Very nice
Apr 15, 2023 -

Ford Country responded

Thank you for the 5-star rating! If you have any further questions, please don't hesitate to reach out!

April 05, 2023

Service was fantastic the only problem I have was wanting me to pay a surcharge to use my credit card. . Luckily I had enough cash . I think this policy is ridiculous for a big company such as FORD. More

by etinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan "JP" Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Very efficient, great waiting room, professional, friendly staff, very clean and modern facility, clean restroom More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 15, 2023 -

Ford Country responded

Thank you for the 5-star review, We're thrilled to hear that you felt valued during your experience with us at Ford Country.

April 05, 2023

I was surprised at how quickly my truck's service was done . Very nice people to work with. More

by tonynmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Ford Country responded

Thank you for the 5-star rating! If you have any further questions, please don't hesitate to reach out!

April 04, 2023

Lou Pelekai was wonderful. He was very personable and explained everything that was done and needed to be done in the future. More

by Heidi Ane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Pelekai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Ford Country responded

Thank you for the 5-star review, Heidi! We're thrilled to hear that you felt valued during your experience with us at Ford Country.

April 04, 2023

I called in for a service and got one for the next day. Nice and friendly people to work with. More

by Paul L Kometz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Kaylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Ford Country responded

Thank you for the 5-star review, ! We're thrilled to hear that you felt valued during your experience with us at Ford Country.

April 01, 2023

Ford Country did an outstanding job with my oil change service as usual - thank you! More

by msimo
Recommend Dealer
Yes
Employees Worked With
Jess Pena
Apr 03, 2023 -

Ford Country responded

Hello, Thank you for your great 5 star review. Please let us know if we can help with anything else. We look forward to seeing you again!

March 28, 2023

Excellent service. Even though, I had to wait two hours, the wait was very welcoming and comfortable. You will be my service provider going forward. More

by archiewest
Recommend Dealer
Yes
Employees Worked With
Tim Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Ford Country responded

Hi Mr. West, Thank you so much for the great 5 star review. Please let us know if we can help with anything else. We look forward to seeing you again!

March 28, 2023

Ford Country takes such good care of us. We trust are vehicles in their hands. Jose Valdavia & Victor in particular always take quality care of us & make us feel comfortable in returning. More

by angebaby1036
Recommend Dealer
Yes
Employees Worked With
Sherri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Decoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Ford Country responded

Hello, Thank you so much for the great 5 star review. We have a great team in the service department. Please let us know if we can help with anything else. We look forward to seeing you again.

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