Ford Country - Service Center

We have a 2018 Ford Edge. The service department advised us that the battery, which had died on us, was covered under our factory warranty and that Ford would have the vehicle towed to the dealership by roa us that the battery, which had died on us, was covered under our factory warranty and that Ford would have the vehicle towed to the dealership by roadside assistance. The service department replaced the battery and a service was performed the next day. Daniel Lopez was the service department advisor that oversaw the battery issue and oil change service. He was pleasant and personable to work with. He gave us a step-by-step account of how Ford would honor our warranty and towing process. He is easy to like and represents the Ford Motor Company well. Thank you. More

My ticket writer was courteous and informative the waiting room was clean . Angelica Guevara explained the work that had been accomplished and let me know I had no problems waiting room was clean . Angelica Guevara explained the work that had been accomplished and let me know I had no problems More

Service was carried out professionally and a full report was made available at pick up. However, the massive price increase was a shock! I will have to look at alternative service locations was made available at pick up. However, the massive price increase was a shock! I will have to look at alternative service locations More

Nice service guy, helpful.Feel with such low mileage my Nice service guy, helpful. Feel with such low mileage my camera should have been pro rated. Also have had recalls and no loaner, had to rent a car. Nice service guy, helpful. Feel with such low mileage my camera should have been pro rated. Also have had recalls and no loaner, had to rent a car. More

Ford Country is awesome. Always great service. Service Advisor Fernando is awesome. Thanks You. I will continue to bring my truck here. Very recommended. The best Advisor Fernando is awesome. Thanks You. I will continue to bring my truck here. Very recommended. The best More

The service department is great. They keep you well informed and do great work. Thank you Kevin Nesmith for the great customer service. I will definitely take my car back for servicing. informed and do great work. Thank you Kevin Nesmith for the great customer service. I will definitely take my car back for servicing. More

Service was great and was done professionally. Will take my car in for service in the future. Recommend this dealership very highly. My Ford dealer my car in for service in the future. Recommend this dealership very highly. My Ford dealer More

Very nice and polite service writers. They fixed the vehicle in a very timely manner.We will be bringing it back again. Thank you very much vehicle in a very timely manner.We will be bringing it back again. Thank you very much More

Service was fast and better than anticipated.Appt. made before other Ford Lincoln dealerships in Las Vegas area. before other Ford Lincoln dealerships in Las Vegas area. More

Easy in Easy out no Fuss Everything is just fine. Have a very nice day very nice day More