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Ford Country - Service Center

Henderson, NV

4.2
305 Reviews

305 Reviews of Ford Country - Service Center

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October 16, 2021

Service was very called me as soon as they found the problem and the truck fixed quickly. More

by jmdwr450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Solis
October 15, 2021

Ford Country service was very quick and efficient. Staff was very friendly, knowledgeable and informative More

by Baileylvnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
October 13, 2021

I enjoy my trips to Ford Country! The people there are very friendly. Things are explained clearly to me. I'm glad I found them :) More

by L.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luciano Abujasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Lopez - service 5?
October 08, 2021

Excellent service, 2 days to complete big repair of engine issue & A/C issue but wonderful experience More

by NewVegasmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in Service Dept
September 29, 2021

Poor communication and interaction with customer regarding what service was completed and what actually happened Service rep was polite and courteous but the service technician wasted my time had More

by neiljmorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Montes
September 25, 2021

Made an appointment for service, just needed an oil change after road trip vacation. When I got there, apparently my appointment didn't get in the books, but they did accommodate me but it took 1hr 30m More

by kate.witzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
September 23, 2021

Treated like I was a nobody with a 70,000 truck. Never again. Have never been treated so badly. Acted as fixing my truck that is under warranty was a problem to them then stirred me off to a rental car pl More

by shelbyandrovandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
September 22, 2021

Scheduling person didn’t even get up or offer me a seat to set up car date and answer my warranty questions….. I asked for at least a wipe off of my vehicle thst I brought in detailed but it had a layer o More

by hotmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
September 19, 2021

The staff was very friendly and professional.The Service was performed very quickly and I would highly recommend this dealership to anyone. More

by steveo2100@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
September 18, 2021

Came in for oil change found windshield broke when I picked up truck . Ford couldn’t see on inspection of truck . So they replaced windshield. For no cost. More

by Leakypipe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando in quick lane. Outstanding
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