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Ford Country - Service Center

Henderson, NV

4.2
305 Reviews

305 Reviews of Ford Country - Service Center

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December 03, 2021

Great service, accomplished work very quickly, great employees. When using that “quick lane”, if additional service is needed, don’t really like having to schedule another service appointment More

by Ed ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

They tried to sell me a battery that I didn’t even need, and charge me almost $600 for two hours of work to replace the alternator More

by Bencompton1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
José
Dec 03, 2021 -

Ford Country responded

Hello Ben ,My Name is Tim Duncan i appreciate you taking the time to leave us this feedback. I would like to have a better understanding about your experience. Please reach out to me at (702) 558-8002 at your earliest convenience and i will do my best to resolve this with you.

December 01, 2021

Have been using Ford Country since I moved here in 2011. Always courteous and friendly. Service department and mechanics are tops. Would highly recomend them to anyone. More

by Jadams14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
November 25, 2021

Accessory Dept Manager Brian Minor made our visit to update our 2016 Ford Edge a pleasure! We enjoyed breakfast at Mustang Sally's while Brian attended to our vehicle needs. When we need major service, More

by ken.scudero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Baldwin (Parts Advisor)
November 24, 2021

Very friendly great service fast excellent dealership would definitely recommend this dealership very clean also More

by dave@teamlowenstein.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
November 20, 2021

Dan our service writer was very helpful with our problem. The young lady who helped us pay the bull was friendly and courteous. All in all a great experience! More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan lopez
November 20, 2021

Very pleased with the service of my truck. Jose Valdivia ( service adviser) took the time to make sure everything was done on the truck, The truck runs great !! More

by Jjphvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
November 13, 2021

We enjoy our Ford Country Dealer. They are professional and very helpful always going that extra mile! More

by Diane Macfarlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
November 11, 2021

I cannot say enough! My experience was top rated! I was experiencing a quiet time having breakfast at Mustang Sally’s, snd the Service Department sought me out snd said my car was ready. Fabulous service More

by Karen E.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Luehsenhop.
November 03, 2021

Keep me advised on progress of my car..and was under estimate quoted Good service More

by jnix1
Recommend Dealer
Yes
Employees Worked With
Service dept.
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