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Ford Country - Service Center

Henderson, NV

4.2
305 Reviews

305 Reviews of Ford Country - Service Center

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December 17, 2021

Love Ford Country and always make sure I see Danny Lopez he always keeps me informed! More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
December 16, 2021

Since I have been with this dealer I have had nothing but top notch service and help from the staff. When I needed a loaner while my car was in for repair they came thru when none were to be had and got us a More

by Mutts69rambler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 15, 2021

Cody at service department was totally awesome and on top of his game, he got my vehicle in earlier than expected and called with an estimate within 3 hours. After my approval my truck was repaired early and More

by sbrink48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
December 13, 2021

Ease of appointment process and very accommodating to listen to service and/or repairs needed. Good Service More

by Tuscany Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Montes - Service Advisor
Dec 13, 2021 -

Tuscany Explorer responded

Good job

December 11, 2021

Pleasant friendly people work was done on time with easy contact with service writer well done More

by Shastacegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
December 10, 2021

Told 1.5 to 1.75 hrs to do service. Took 2.5 hrs. Tech or driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 More

by Lonj53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Knight
December 10, 2021

Did a good job, took a fair amount of time to do this job and although I think the price for a lof was a bit high I would say it was good overall More

by saxbys7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
December 09, 2021

Everyone at ford country is very nice and they take good care of me every time I go there. More

by Jeancajun5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
December 08, 2021

Everyone was very professional!In and out quick for oil Everyone was very professional! In and out quick for oil change and new battery. They have an excellent service department. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Luna
December 08, 2021

Service person was friendly enough, I believe it was Jose. Reason I wouldn't recommend Ford Country is I wanted a complete inspecion with all fluids changed, which was mostly done. I spent $1950 and the More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose? in Service
Dec 08, 2021 -

Ford Country responded

Hello Doug,My Name is Tim Duncan i appreciate you taking the time to leave us this feedback. I would like to have a better understanding about your experience. Please reach out to me at (702) 558-8002 at your earliest convenience and i will do my best to resolve this with you.

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