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307 Reviews of Ford Country - Service Center
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December 23, 2021
Oil change was good but took over 1.5Hours. There is a Oil change was good but took over 1.5 Hours. There is a recall on my f150 seat belt. Needs to be looked at by a technician. 10 minute job to see if Oil change was good but took over 1.5 Hours. There is a recall on my f150 seat belt. Needs to be looked at by a technician. 10 minute job to see if my vehicle is effected. Service department told me o have to make appointment and leave for 1 day. I will try another dealer More
by Ray
Employees Worked With
Oil change and service
December 16, 2021
Since I have been with this dealer I have had nothing but top notch service and help from the staff. When I needed a loaner while my car was in for repair they came thru when none were to be had and got us a top notch service and help from the staff. When I needed a loaner while my car was in for repair they came thru when none were to be had and got us a loaner vehicle so we could get to our appointments. More
by Mutts69rambler
Employees Worked With
Service Dept.
December 15, 2021
Cody at service department was totally awesome and on top of his game, he got my vehicle in earlier than expected and called with an estimate within 3 hours. After my approval my truck was repaired early and of his game, he got my vehicle in earlier than expected and called with an estimate within 3 hours. After my approval my truck was repaired early and under budget by 570$. I truly appreciate his professionalism and prompt response because I was from out of town and needed repairs before I could leave. Thank you Cody Lutes Phelps More
by sbrink48
Employees Worked With
Service
December 10, 2021
Told 1.5 to 1.75 hrs to do service. Took 2.5 hrs. Tech or driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 hrs late now for my next appt. Wouldn’t be so bad, but I specifically asked how long this would take as I had other commitments. Not happy!!! More
by Lonj53
