305 Reviews of Ford Country - Service Center
This was my first visit to Ford Country and it was great! Brian and his crew were awesome. I started with Jose, he ordered my wiring harness and confirmed that I could use my FordPass points to pay for it. Brian and his crew were awesome. I started with Jose, he ordered my wiring harness and confirmed that I could use my FordPass points to pay for it. Alec called when the part arrived a week later and we scheduled the installation for the next morning. Brian greeted me at the dealership and made sure the part was right and would work. He clearly explained what was going to happen with the install and answered all my concerns. He made sure I was safe (Covid was still raging) and comfortable while I waited. Brian came outside and found me when the install was almost completed and explained what was done. Alec was assigned the job and when it was finished he explained what he did, confirmed it worked and even walked me to the cashiers desk. The cashier was friendly and completed the transaction professionally. While I was waiting I walked around the dealership, there were sales people outside with masks on and all of them greeted me as I walked by. When I first got there I was in the wrong place and was showed where I needed to go. Everyone here appears to be well trained and very friendly. I have owned many cars and been to dozens of dealership. I am truly impressed with Ford Country Henderson. Thanks!! More
The Dealer was very fast with dealing with my issues with my Ford Fusion. Gave me a ride home and picked me up when it was done. Give them 4 stars. my Ford Fusion. Gave me a ride home and picked me up when it was done. Give them 4 stars. More
Oil change was good but took over 1.5Hours. There is a Oil change was good but took over 1.5 Hours. There is a recall on my f150 seat belt. Needs to be looked at by a technician. 10 minute job to see if Oil change was good but took over 1.5 Hours. There is a recall on my f150 seat belt. Needs to be looked at by a technician. 10 minute job to see if my vehicle is effected. Service department told me o have to make appointment and leave for 1 day. I will try another dealer More