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305 Reviews of Ford Country - Service Center
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January 29, 2022
Service is good, although a little confused today. The RO showed No rinse per customer request. What does this mean. We weren't asked anything about a "rinse". RO showed No rinse per customer request. What does this mean. We weren't asked anything about a "rinse". More
by Jack
Employees Worked With
Luna
January 29, 2022
Paid for oil change and tire rotation plus other included services. Tires were not rotated nor inflation checked. I mark tire location and inflation beforehand to verify work is done. What else did they not services. Tires were not rotated nor inflation checked. I mark tire location and inflation beforehand to verify work is done. What else did they not do? I supposedly had a recall fixed but how can I trust the work was completed if they lie about the little stuff? Terrible service on check in. I filled out all my information in the Ford app to provide all requested service. Made the appointment a month ahead of time. Service writer told me he would need my truck for a week to perform some simple service tasks. I had to settle for an oil change and the recall work. So when they didn’t service my tires as promised I was annoyed. Truck was not sanitized on delivery. Dirty dude got out after touching steering wheel and shifter. Didn’t wipe down anything. More
by TruckDude
Employees Worked With
Dani Lopez Rodarte
January 28, 2022
Second time in for service in same week for same issue. Ended up waiting almost five hours second time around without word. Work that needed to be performed was not involved or difficult. Disappointed and Ended up waiting almost five hours second time around without word. Work that needed to be performed was not involved or difficult. Disappointed and frustrated with lack of consideration and understanding. Wanted to share time today! More
by gospel-eagles.0w
Employees Worked With
Service-Cody
January 27, 2022
Got the part I needed quickly and got the job done. Service advisors need to be better about answering their phones. Cashier was overwhelmed and had to track down my paperwork. Service advisors need to be better about answering their phones. Cashier was overwhelmed and had to track down my paperwork. More
by Adam
Employees Worked With
Danny
January 21, 2022
Had my car serviced for an engine light. Enrique was such a gentleman and kept me I formed through the whole process. When I got my car it was clean and ran better than ever. a gentleman and kept me I formed through the whole process. When I got my car it was clean and ran better than ever. More
by Tsdmd1
Employees Worked With
Enrique
January 14, 2022
Good, efficient service. They didn’t waste my time. This was a warranty battery replacement. Ford Motor Company Towing Service did a terrible job. After the jumpstart didn’t work, it took almost 5 hours was a warranty battery replacement. Ford Motor Company Towing Service did a terrible job. After the jumpstart didn’t work, it took almost 5 hours and 4 phone calls before I finally got a tow truck out to pick up my F150 to take it to the dealer. More
by PiermontindsJoe
Employees Worked With
Service Department.
January 09, 2022
Clean shop courteous customer service friendly staff waiting area it was nice and clean thank you waiting area it was nice and clean thank you More
by dpartridge
January 06, 2022
I called Ford Country this morning concerning 30,000 service and a couple of recalls on my 2019 F150. This evening the Svc is complete and Appointment set for 3 days forward on Recall. I've been using service and a couple of recalls on my 2019 F150. This evening the Svc is complete and Appointment set for 3 days forward on Recall. I've been using another Dealer for 5 year and finally was fed up with lies and delays. I could not be happier with Ford Country. The attitude, knowledge, and professionalism can be beat. C Sessions LV NV More
by Bubbaupgo
Employees Worked With
Juan Solis
