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Foothills Toyota
Burlington, WA
1,227 Reviews
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December 19, 2018
4 runner We have a Toyota dealer 4 blocks from our house.....We drove to Foothills...and xtra 30 minutes away...because we heard good things about them. We wer We have a Toyota dealer 4 blocks from our house.....We drove to Foothills...and xtra 30 minutes away...because we heard good things about them. We were not disappointed! We enjoyed all of the staff we dealt with. Phil was our sales guy...absolutely loved him! It was just a very pleasant experience. Thanks Foothills!!! More
by DEBPELHAM
Verified CustomerEmployees Worked With
I can't remember all their names., Phil DuBois
December 19, 2018
Treated well by service department When arriving st Foothills Toyota a person was there to greet me and direct me to the area for parking. The parking area was undercover making nice s When arriving st Foothills Toyota a person was there to greet me and direct me to the area for parking. The parking area was undercover making nice since it was raining. This was the first servicing which included only to rotate the tires and inspection of other systems. This servicing required minimum time so I waited just a short time. The vehicle was also washed. Unfortunately, birds bomber the truck today while was at the gym. Some disappointments I have with the vehicle are there is not a lock on the passenger door so to gain access I have to go out in the lane of traffic to unlock the door. There was not a remote on the key. When I first drove Tacoma, the vehicle had jumper seats in the back of the extended cab. That vehicle was black and I wanted a grey vehicle. The replacement vehicle did not have the jumper seats. I did not notice this feature until owning the truck a few days. I called Toyota directly and was informed it would cost me an dittional $3,000.00 per seat by the dealer. Obviously I was not happy about this. When talking with a representative at Foot Hills Toyota when having my first servicing, representative stated “ I did not know they made them without bucket seates in the back”. It will be very interesting if I receive any communication from you regarding these concern I have. Sincerely, Gordon Odegaard More
by jgode
Employees Worked With
I do not recall the names of the people I came in contact at Foothills Touota.
December 19, 2018
Excellent Customer Service Since moving to Skagit County 3-years ago I consistently use Foothills Toyota for all service and repairs to my Toyota Yaris & Tundra. Jessica has bee Since moving to Skagit County 3-years ago I consistently use Foothills Toyota for all service and repairs to my Toyota Yaris & Tundra. Jessica has been my service rep on several occasions and she is always respectful and courteous. She always keeps me informed of the status of my vehicle as well as reccomended repairs. I trust Foothills Toyota with all my service and repair needs. More
by misty.barganski
Employees Worked With
Jessica Barron
December 19, 2018
Great, the employees were helpful and patient Alex L was very helpful with processing the vehicle online. He was not too pushy when it came to selling me the car when I had found it online through Alex L was very helpful with processing the vehicle online. He was not too pushy when it came to selling me the car when I had found it online through listings More
by ENERIO.AARON
Employees Worked With
Demetre P, Alex LaFave
December 19, 2018
Need for a more informed financial process. My sales rep was pleasant and direct but as a buyer of a new vehicle for the 1st time in over 20 years I felt the overall process was rushed to the en My sales rep was pleasant and direct but as a buyer of a new vehicle for the 1st time in over 20 years I felt the overall process was rushed to the end result of the purchase. It was 5 hours any it was unclear at times just what was happening. It is clear they want to seal the deal before you can change your mind but the important financial details are left to a closer whom you do not get to consult with until the last 20 minutes when you are a bit overwhelmed. This process probably works for buyers who know the drill. Not so much for the novice buyer like me. More
by BETHWILLIAMSGIEGER
Employees Worked With
Finance guy was new to this dealership , Kirk Spencer
December 19, 2018
The usual top notch service In for a standard LOF on our well broken in Sienna Staff was responsive, shop was shop shape and the coffee warm And a car wash to boot In for a standard LOF on our well broken in Sienna Staff was responsive, shop was shop shape and the coffee warm And a car wash to boot More
by kingjw.jp
Employees Worked With
Damian Wheatcroft, Jessica Barron, Jon Evans, Clancy Sheahan, Danny Craven, Trevor Eaton
December 17, 2018
Welcoming service dept It was easy to schedule basic maintenance. Service dept was on time and got me back on the road quickly. Offer a comfortable lounge. Thanks It was easy to schedule basic maintenance. Service dept was on time and got me back on the road quickly. Offer a comfortable lounge. Thanks More
by CRAHILLY
Employees Worked With
Yadi, Jon Evans
December 17, 2018
We knew what we wanted before our appointment Stacey was very good in the phone, email, etc prior to our appointment as well as afterwards following up. During the process she seemed inexperienced Stacey was very good in the phone, email, etc prior to our appointment as well as afterwards following up. During the process she seemed inexperienced and awkward but eventually got the job done. More
by Christmas Car Shopper
Employees Worked With
Kurt Woiwod, Stacey Gosslin
December 16, 2018
Fair Price and smooth transaction. We found a used car on Carfax and we drove an hour to go look at it. I really hate buying cars. This was the easiest I have ever done it. I did my res We found a used car on Carfax and we drove an hour to go look at it. I really hate buying cars. This was the easiest I have ever done it. I did my research online and I knew Foothills Toyota was offering a good value. I was surprised that it came with any kind of warranty at all, being that it was a 2012. I will also say that being that we live in Bothell the test drive was more pleasant than driving around here, and the dealer can spread out more than he Seattle area dealers. More
by KarenH
Employees Worked With
Stacey Gosslin
December 15, 2018
Outstanding Service! ! ! ! ! Fantastic Experience! Devin and Team Most Helpful in getting Santa a Wonderful new Car Camry Hybrid SE. I would recommend the Great Service! Now On S Fantastic Experience! Devin and Team Most Helpful in getting Santa a Wonderful new Car Camry Hybrid SE. I would recommend the Great Service! Now On Santa's Nice List! More
by SantaJim
Employees Worked With
Devin Wooldridge
