Foothills Toyota
Burlington, WA
Filter Reviews by Keyword
By Type
Showing 1,227 reviews
Foothills is Great! From start to finish, the entire process was flawless. From test driving different models, to comparison of the financing available, to doing the pap From start to finish, the entire process was flawless. From test driving different models, to comparison of the financing available, to doing the paperwork, it was a pleasant experience. More
Scheduled appt of 1030AM, car was seen at 1145AM>>so late! After leaving the service center, car panel was showing an error with "Trac" JON Evans came out to help when I drove back to the service center, and h After leaving the service center, car panel was showing an error with "Trac" JON Evans came out to help when I drove back to the service center, and he fixed it!!! T/Y Jon. More
50,000 mile check The gal that checked me in (I can’t remember her name) is always very nice and informative. I appreciate being updated throughout the process. The gal that checked me in (I can’t remember her name) is always very nice and informative. I appreciate being updated throughout the process. More
Great experience We had a great buying experience with the team at foothills. Our sales associate was Eric Houser. He was very friendly and knowledgeable about our 4 R We had a great buying experience with the team at foothills. Our sales associate was Eric Houser. He was very friendly and knowledgeable about our 4 Runner. We never felt pressured to buy and they found a vehicle that fit our needs as they didn’t have the options we wanted in stock. The whole process from test drive to purchase was quick and easy. More
Always good customer service I've been going to Foothill Toyota for about six years now, and they always give good customer service. Friendly staff, clean and comfy waiting room, I've been going to Foothill Toyota for about six years now, and they always give good customer service. Friendly staff, clean and comfy waiting room, kid friendly. They do their jobs well. More
My experience Everyone was friendly and knowedgable. Alex was great and the process was not drug out. The finance person made me feel very comfortable. I will come Everyone was friendly and knowedgable. Alex was great and the process was not drug out. The finance person made me feel very comfortable. I will come back and recommend. I love my car. More
Excellent Customer Service I had an issue during my last visit that Derek quickly remedied. He went above and beyond to ensure that my next experience was exceptional. This is t I had an issue during my last visit that Derek quickly remedied. He went above and beyond to ensure that my next experience was exceptional. This is the reason I drive down from Bellingham to service my car at Foothills. Thank you! More
Honest, friendly, no pressure great service: ask for Stacey I bought a newer used car from Stacey Gosselin, to whom I happened to be assigned when I made a web inquiry after seeing an online ad. I can truly say I bought a newer used car from Stacey Gosselin, to whom I happened to be assigned when I made a web inquiry after seeing an online ad. I can truly say, as a woman who is more impressed by genuine helpfulness and friendliness than clearly sales-motivated, high pressure salespeople, Stacey really did impress me. She responded very quickly to email and calls, she either knew or was quick to find the answers to my questions, and she worked hard to get the deal I needed. When there was a minor issue she took it over and handled it 100%. She really made this the best car buying experience I've ever had. The other employees I dealt with were helpful and friendly as well. They give a hard-sell on extended warranties for sure, but they do it with a smile at least. The used cars seemed to be thoroughly checked and in good shape and the prices are decent. My overall impression of the dealership is that it's very organized and keen on good customer service. I'd definitely return there and recommend them to others. More
New Car Eric & Devin were helpful and got the car that we wanted for safety. They also spend time with us to explain the function for the car. They are al Eric & Devin were helpful and got the car that we wanted for safety. They also spend time with us to explain the function for the car. They are also to work with us at any time. More
oil change, tire rotation We had our appointment date wrong but they still fit us in and did it in a very timely manner. The tire rotation was free because we bought our tires We had our appointment date wrong but they still fit us in and did it in a very timely manner. The tire rotation was free because we bought our tires there which is a nice bonus More