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Foothills Toyota
Burlington, WA
1,227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,227 reviews
March 22, 2019
Friendly customer service Jessica was amazing and very helpful. Everyone was friendly and willing to help. Jessica reaches out to a Service advisor about replacing an interior Jessica was amazing and very helpful. Everyone was friendly and willing to help. Jessica reaches out to a Service advisor about replacing an interior light bulb even though it wasn’t scheduled with the service. It is the small acts that make the biggest difference to a customer. More
by Janicemarker
Verified CustomerEmployees Worked With
Jessica Barron
March 22, 2019
Great experience! Great job, on time and friendly people. Not only that, but the job was done before promised. What more can anyone ask of a service experience? Great job, on time and friendly people. Not only that, but the job was done before promised. What more can anyone ask of a service experience? More
by bigdofwhidbey
Employees Worked With
Jon Evans
March 19, 2019
Great service Always enjoy working with the service people here. They are always friendly and willing to help and answer questions. Facilities are clean and coff Always enjoy working with the service people here. They are always friendly and willing to help and answer questions. Facilities are clean and coffee is great!! More
by VENTURE22000
Employees Worked With
Jessica Barron, Clancy Sheahan, Trevor Eaton
March 18, 2019
Friendly Service Advisor Service Advisor Jessica Barron was very friendly, helpful and informative during my appointment for 20,000 mile service. During what appeared to be a Service Advisor Jessica Barron was very friendly, helpful and informative during my appointment for 20,000 mile service. During what appeared to be a very busy day, she explained the service needed, checked on timing, and when the service was finished, sent us on our way with a smile. More
by Lopez Lad
Employees Worked With
Jessica Barron
March 18, 2019
Good experience buying a new vehicle. Got quotes beforehand online and didn't get hassled by aggressive salespeople like I have in the past by other dealers. Salesman buying a new vehicle. Got quotes beforehand online and didn't get hassled by aggressive salespeople like I have in the past by other dealers. Salesman Ed was professional and knowledgeable on the truck I was buying. I will recommend this dealership to others. More
by Brett
Employees Worked With
Derek Collins, Alex LaFave, Ed Mayfield
March 17, 2019
Fast and efficient. Friendly and caring Danny in the service department was professional and friendly. I never feel like I am going to be charged for things I don’t need and they never up se Danny in the service department was professional and friendly. I never feel like I am going to be charged for things I don’t need and they never up sell me things just to get an extra dollar out of me. I always feel taken care of when I’m there and I trust the work that they do on my car. Foothills service department has changed the way I think about taking my car to a dealership for service abs repairs and I so appreciate that! The only thing I would have liked is either the ability to rent a car from the dealership, or have the use of a loaner car. More
by amelialisle
Employees Worked With
Danny Craven
March 17, 2019
Great great great great. I had no problems, wait time is minimal, all staff was friendly, coffee was great and free and the waiting area is nice and comfor great great great. I had no problems, wait time is minimal, all staff was friendly, coffee was great and free and the waiting area is nice and comfortable. More
by EMBRACINGTHEINTANGIBLE
Employees Worked With
Damian Wheatcroft, Jessica Barron, Jon Evans, Clancy Sheahan, Danny Craven, Trevor Eaton
March 17, 2019
Sales rep; very good. finance mgr needs to be replaced. The sales rep. we had, Eric Houser, was so helpful. He spent several hours with us, explaining this new car's accouterments. We had a test drive. The The sales rep. we had, Eric Houser, was so helpful. He spent several hours with us, explaining this new car's accouterments. We had a test drive. The vehicle chosen had a list price lower than the "Costco Price". Not a problem as you can guess. The finance manager at the time perpetuated the Foothills business joke that if you bought a car there they would pay for a dinner out. I knew it was a joke when we went in since one of the guys told it to me and winked. After I had written the check for the car, the finance manager came on so strong with proclaiming the truth of the statement, and because it was already 9 pm and we were hungry, I believed him. He then leaned over his desk in my direction, and boldly told me we would be paying for our own dinner. I felt humiliated. He did say he felt embarrassed.. I looked him right in the eyes and said, GOOD and left without even shaking hands. More
by PIELADY222
Employees Worked With
Eric Houser
March 16, 2019
Stress free Always a pleasant experience. Easy. Nice staff. Relaxing wait room. The coffee bar was a plus. I liked how the service staff sat with me to explain Always a pleasant experience. Easy. Nice staff. Relaxing wait room. The coffee bar was a plus. I liked how the service staff sat with me to explain what was done and what needs to be done. More
by GEOP808
Employees Worked With
Xandria Haynes
March 16, 2019
New Lease Things went very smoothly, friendly, no pressure, I would definitely recommend them ta others. My previous experiences with the maintenance departmen Things went very smoothly, friendly, no pressure, I would definitely recommend them ta others. My previous experiences with the maintenance department was also very positive More
by RICKWHIT1007
Employees Worked With
Kurt Woiwod, Stacey Gosslin
