Foothills Toyota
Burlington, WA
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Love our new camry Stacey was very helpfull to us making the deal that we could accept to buy our Camry. She went back to our trade in to get items that we forgot to re Stacey was very helpfull to us making the deal that we could accept to buy our Camry. She went back to our trade in to get items that we forgot to remove two times which we really appreciated. She followed up after our purchase to verify that everything was ok. She never pressured us into accepting a deal that we couldn’t accept. We would fully recommend her to anyone looking for a Toyota. More
Quick Service So appreciate the quick and thorough service I get when I make an appointment on a busy Saturday. I also am very thankful for the 10% coupons that co So appreciate the quick and thorough service I get when I make an appointment on a busy Saturday. I also am very thankful for the 10% coupons that come in e-mail. More
Consistent Customer Service From Day 1 (it's been about 4 years now], the service center out performs the rest! Cheerful, quick but thorough; and a comfortable waiting area. From Day 1 (it's been about 4 years now], the service center out performs the rest! Cheerful, quick but thorough; and a comfortable waiting area. More
Kept me in the loop I had to get a service done on my Sienna sliding door and get an oil change. When a leak was found, they let me know right away and didn’t pressure me I had to get a service done on my Sienna sliding door and get an oil change. When a leak was found, they let me know right away and didn’t pressure me to fix it right away although it was recommended. They were able to do all the repairs without keeping my vehicle any longer than planned. Jon is always friendly and helpful in the service center. More
Outstanding service. Professional, yet personable. My wife and I have dealt with Foothills Toyota previously (purchase of a new supercharged Tacoma TRD) and this is the primary reason that we came back My wife and I have dealt with Foothills Toyota previously (purchase of a new supercharged Tacoma TRD) and this is the primary reason that we came back to the dealership for another new car. Buying a new car is often not on the top list of fun things to do because even a reasonably prepared buyer may feel like an amateur in a complicated process where considerable sums of money are involved. When one adds the stress of the bargaining process, the entire affair can potentially be unpleasant. We were greeted as we pulled in to a parking spot and our salesperson (David Parker) promptly came out to introduce himself. He had a demo car of our agreed-upon configuration ready for us to inspect. I think he thought it was pretty funny that a 72 year-old man's first move was to climb into the back of the car with the rear seats laid down to assess the "sleepability" of the rear deck. Ha! We were impressed with David's authentic, unpretentious style and straight forward approach to the purchasing process. We were able to establish some interpersonal connection because of our similar backgrounds in emergency services. Even our financial and documentation representative (Kyle) was fun and engaging. He also helped us out with the necessary documents that we would need to sell our Beetle privately. We were unable to reach agreement on a trade-in price for our 2007 Beetle but here again the discussion was personable (we have forgotten the name of the appraiser who kindly came out to explain why they couldn't meet our monetary request) and professional. Now that a sizable percentage of the San Juan Island population has finally left after looking over our new RAV 4 Adventure class SUV, we actually took it out for a tour around the island. We are very pleased with our purchase! If I can just get through the 971 page instruction manual, I think that we will be just fine. All and all, a pleasant car-buying experience. Best regards, Francis and Rebecca Smith Friday Harbor More
Great! We've never had a new car before, so we are new to the required servicing. So far it has been a great experience, We love our new car! We've never had a new car before, so we are new to the required servicing. So far it has been a great experience, We love our new car! More
Great service Was great service and very knowledgeable sales people. Went over everything in greatest of detail. All around a great experience.Made sure everything Was great service and very knowledgeable sales people. Went over everything in greatest of detail. All around a great experience.Made sure everything was 110% before leaving dealership. More
Why are you calling me Gina? My wife wasn't there. She's never brought my car there. I'm not sure how you even got her name. Not a real big complaint, but it's all I have. My wife wasn't there. She's never brought my car there. I'm not sure how you even got her name. Not a real big complaint, but it's all I have. More
Another good experience. Trina was super helpful and supportive--she grabbed keys and drove a bunch of Highlanders across the lot so we could line 'em up and check out the dif Trina was super helpful and supportive--she grabbed keys and drove a bunch of Highlanders across the lot so we could line 'em up and check out the differences. She was very real and personable, not "phony nice" or any hint of pushy salesperson. Kurt (with a "K," nice job) and Danny in the service area (working on my wife's car while we worked with Trina) were also helpful and great to work with. This is our fourth car with y'all so far. Thanks. More
normal service + recall I always enjoy the way Foothills takes care if it's clients. Both in sales and service. I have purchase 3 Scions form them over the years and have alw I always enjoy the way Foothills takes care if it's clients. Both in sales and service. I have purchase 3 Scions form them over the years and have always had a positive experience. The service department (Clancy) is always positive and upbeat. I actually enjoy doing business here as I know I will receive top-notch service at a reasonable price. Keep up the good work. More