Foothills Toyota
Burlington, WA
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New battery Easy early drop off and ready timely. I made the appointment for an oil change, but realized I needed a new batter later. I added the additional need Easy early drop off and ready timely. I made the appointment for an oil change, but realized I needed a new batter later. I added the additional need to my early drop off envelope along with a recently received coupon to save me $20.00. It was all taken care of and my car washed and ready by the time I specified on the work order. The cashier was also very friendly and called to let me know my car was ready. More
Better than last time I decided to try Foothills Toyota one more time and this time it was better. Jessica B. Came and met me outside and was Friendly. I decided to try Foothills Toyota one more time and this time it was better. Jessica B. Came and met me outside and was Friendly. More
Great service Staffs are knowledgeable, and they provided great service during the visit. Kurt and Alex answered all the questions I had and helped set up everyth Staffs are knowledgeable, and they provided great service during the visit. Kurt and Alex answered all the questions I had and helped set up everything I needed to get going. More
Just going to look Just stopping in to see the new hybrid Corolla. No pressure, happy sales person was there if we had question....with answers. Didn't matter who we Just stopping in to see the new hybrid Corolla. No pressure, happy sales person was there if we had question....with answers. Didn't matter who we talked to. Just a fun experience. A happy family, helpful team. More
Service Foothills is awesome, they did great work on my truck. They always kept me posted on what was going on, and they actually finished the work ahead of s Foothills is awesome, they did great work on my truck. They always kept me posted on what was going on, and they actually finished the work ahead of schedule. More
easy and comfortable transaction Very nice people who handled the car transaction very well and made the sale process very comfortable. Trina was very helpful and helpful. All good. Very nice people who handled the car transaction very well and made the sale process very comfortable. Trina was very helpful and helpful. All good. More
Fast and efficient. Toyota salesman knew product very well. The dealership had lots of products to look at and varied colors. The salesman knew his product well and responded to questions quickly and clearly. The dealership had lots of products to look at and varied colors. The salesman knew his product well and responded to questions quickly and clearly. The current process of buying a car is long and tedious compared to years past but Dave moved us through the process quickly and time flew. More
Excellent Service Experience As always,excellent service experience. I arrived over the lunch hour for a 12:30 appointment, so my initial contact was a tad delayed, but nothing to As always,excellent service experience. I arrived over the lunch hour for a 12:30 appointment, so my initial contact was a tad delayed, but nothing to be upset over. I was directed to one of the service managers (Jon) inside. Very professional, very courteous and very attentive. Identified the wrk that need to be done, gave me an estimate and got things rolling. My only negative comment is that the work took about an hour longer than estimated. However I can counter that my truck runs and sounds much better. AND my annual rodent nest is gone!! Very nice customer lounge area. Highly recommended for service. More
Oil change due date Booklet, window sticker & warning light do not coincide regarding oil change due date. Confusing! Unnecessary drive to hear “oil change not needed.” Booklet, window sticker & warning light do not coincide regarding oil change due date. Confusing! Unnecessary drive to hear “oil change not needed.” This has happened several times in the past. This time I actually needed more service—the 90,000 mile service when I was under the impression that I only needed an oil change. When I make the appointment I need to know how much time to plan for. I had scheduled time only for an oil change. The 90,000 mile work is much more expensive and takes ~4 hours. For, customers, this needs planning. More
Very Satisfied As always, very friendly personnel. Service was quick. I trust them to do things right. Have never had a problem. I only go to Toyota for oil chang As always, very friendly personnel. Service was quick. I trust them to do things right. Have never had a problem. I only go to Toyota for oil changes and other required maintenance...and they wash your vehicle as a courtesy. Definitely recommend. Thank you. More