Foothills Toyota
Burlington, WA
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Love my car! We used the Costco auto buying service and they connected us with Foothills Toyota. Alex contacted us right away and helped me find the exact car I wa We used the Costco auto buying service and they connected us with Foothills Toyota. Alex contacted us right away and helped me find the exact car I was looking for without any pressure to stray from what I wanted. He went above and beyond in communication and helped us get our new car ahead of schedule--even though it meant him coming in on his day off. I appreciated his customer service and would highly recommend him! The only thing I was disappointed with was that they were not able to swap out the carpet mats for the all weather mats as I had requested (even though they were the same price). Financing was friendly and efficient once we were there, but we had to wait quite a long time (2 hours or so) to get that piece going. I would have appreciated having information to peruse about the different purchase options (in terms of warranties and services) while we were waiting so that we could thoroughly look at the options and discuss them prior to meeting. More
Miss communication Time given for service apt was different than actual scheduled time, no clear indication which bay to use for scheduled maintenance. Never informed Time given for service apt was different than actual scheduled time, no clear indication which bay to use for scheduled maintenance. Never informed 2- years maintenance program was mileage limited, so was surprised by a invoice Especially when my lease contract is for annual 15000 miles, so that would total the 30000 miles in two year this would clearly lead to the assumption that the 2 year maintenance program would extend through the contracted lease mileage, with a grace period. More
Great Folks Looking forward to driving my new Rav 4 hybrid. Disappointed it does not have Seriux XM available only Ensure for apple products. The black plastic Looking forward to driving my new Rav 4 hybrid. Disappointed it does not have Seriux XM available only Ensure for apple products. The black plastic paper between the steering wheel and console is really cheesy, as well as, the cover for the cargo area. More
Top efficiency I arrived 3 minutes late and got my truck right into the service bay. Service was completed in less than 45 minutes. Didn’t have enough of a stay to g I arrived 3 minutes late and got my truck right into the service bay. Service was completed in less than 45 minutes. Didn’t have enough of a stay to get bored. Coffee is good also. More
Very nice experience -start to finish I had two salesmen share my sale simply because I talked to one on the phone and another in the dealership. They shared my sale and that type of team I had two salesmen share my sale simply because I talked to one on the phone and another in the dealership. They shared my sale and that type of teamwork only comes from superior management. It was a very good experience from start to finish and I walked away with a great vehicle that had a lot of mechanical work done it by the dealership. This made me more confident in the sale of a used vehicle, knowing that Toyota took pride in cleaning it up and changing out the parts that needed to be changed prior to sale. Thank you! More
Awesome Customer Service!!! Amazing experience working with Trina at Foothills Toyota! Helped me find exactly the car I wanted with zero pressure. Also great finance experience, Amazing experience working with Trina at Foothills Toyota! Helped me find exactly the car I wanted with zero pressure. Also great finance experience, again with no pressure and excellent customer service. Highly recommend this dealership, which is also woman-owned and local!! More
2019 tacoma Excellent service from Kai Simmons was able to help narrow down my choice and was very helpful in showing me the features of the Tacoma I purchased Excellent service from Kai Simmons was able to help narrow down my choice and was very helpful in showing me the features of the Tacoma I purchased More
Loaaded apple carplay Randy,, the manager, was extremely helpful and efficient. He downloaded carplay for free, made time for me in a busy schedule and I was out of there Randy,, the manager, was extremely helpful and efficient. He downloaded carplay for free, made time for me in a busy schedule and I was out of there as promised in an hour. Mother dealers had said the download would take three hours and wanted to charge me for labor. Foothills gave excellent service and the carplay is working without a hitch. More
Best dealership around Foothills Toyota is one of the best dealerships we have ever done business with- sales, parts, service. Having a great line of cars like Toyota helps Foothills Toyota is one of the best dealerships we have ever done business with- sales, parts, service. Having a great line of cars like Toyota helps of course, but our sales experience is as good as buying a car gets, the parts counter gets the job done every time and the service center does the job right, is timely every time and the waiting area is among the best. Their awards are well deserved. More
Lease of Highlander People friendly and really know how to treat their customers. Very fast and efficient transaction! This is our third highlander and we have also purch People friendly and really know how to treat their customers. Very fast and efficient transaction! This is our third highlander and we have also purchased a Tacoma. More