Foothills Toyota
Burlington, WA
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2018 Tundra I was a little early, but the service team was able to take my truck. Very informative and timely service. Multiple conversations on their inspection I was a little early, but the service team was able to take my truck. Very informative and timely service. Multiple conversations on their inspection results and what is recommended. It is always an easy process at Foothills Toyota. More
Great place to buy a car I went to Foothills Toyota and bought a 2019 Toyota Tacoma double cab truck. I submitted a request online to have my vehicle appraised to see what th I went to Foothills Toyota and bought a 2019 Toyota Tacoma double cab truck. I submitted a request online to have my vehicle appraised to see what the trade in value would be. Dave Parker responded with a quote and I set up an appointment. I met Dave and he had the vehicle checked out. We talked a bit about what I was looking for and then I test drove a truck. Dave was very helpful and at no point at all did I feel pressured or hurried. Very nice to work with someone who is calm and patient and not that typical "pushy annoying car salesman pitch." When he ran numbers for pricing I was pleasantly surprised that not only was the trade in value in the range he quoted, it was actually more!! After that process and I went to sign the long list of forms, I worked with Kurt who handled that part. Again Kurt was very nice, explained things, and was not pushy at all. He did not try to push all these different plans, options, and all that other stuff they usually try to get you to buy. I can honestly say that my experience with Foothills Toyota, Dave, and Kurt was awesome!!!! Great job and I look forward to the new ride and going in for service at this awesome dealership!! Looking for a new car or truck, go to Foothiils Toyota!!! More
Great customer service I went Foothills because I had just a horrible experience at another used dealership. The salesman Michael really had my best interest at heart. He s I went Foothills because I had just a horrible experience at another used dealership. The salesman Michael really had my best interest at heart. He showed me 3 comparable vehicles within my price range. Once I picked a vehicle he made sure it was immaculate before I drove it off the lot. Highly recommended. More
new truck Awesome customer service, very kind and helpful. I would highly recommend Toyota of Foothills in Burlington. We purchased our new Toyota 2019. It has Awesome customer service, very kind and helpful. I would highly recommend Toyota of Foothills in Burlington. We purchased our new Toyota 2019. It has been a pleasure to visit Toyota of Foothills in Burlington. More
Express Lube confusion After being told via a phone call to Foothills Service Dept that Express Lube did not take appointment, I showed up about 2:30 PM to get in line. The After being told via a phone call to Foothills Service Dept that Express Lube did not take appointment, I showed up about 2:30 PM to get in line. The tech greeting me indicated there were a large number of appointments ahead of me and it would be 2 1/2 to 3 hours for my car to be done. Having driven 30 miles to get there, I left my car in line and took the complimentary shuttle to nearby shopping. The car was done in under 2 hours and I had gotten some needed errands done. I would use Foothills Service again but will make sure I have an appointment for Express Lube. More
Scheduling service is very convenient We arrived early and the service was begun right away. We were informed of all services performed and when they would be due again. Very efficient and We arrived early and the service was begun right away. We were informed of all services performed and when they would be due again. Very efficient and loved the car wash. More
Very professional and quick I would highly recommend Toyota of Foothills in Burlington. We purchased our new Toyota in 2015. It has been a pleasure to visit Foothills Toyota f I would highly recommend Toyota of Foothills in Burlington. We purchased our new Toyota in 2015. It has been a pleasure to visit Foothills Toyota for our regular maintenance. They make your trip worth it. Thank you for such excellent customer service. More
Oil change, tire rotation. On time with the scheduled appointment. Kept informed during the process. Waiting area well maintained. Easy access to the dealership and having then On time with the scheduled appointment. Kept informed during the process. Waiting area well maintained. Easy access to the dealership and having then availability for the vehicle to be washed is an extra bonus. More
Didn't have appointment But you took me in to service my car instead of three hours, you took about 2 hours and I was able to catch my ferry. Do you have a courtesy van, if y But you took me in to service my car instead of three hours, you took about 2 hours and I was able to catch my ferry. Do you have a courtesy van, if you do it wasn't mentioned to me. I feel like I always get professional service and treatment. More
120K service is actually a major service I booked my 120K service via the web app but when I tried to drop off my car, was told that 120K is actually a major service and that I needed to be b I booked my 120K service via the web app but when I tried to drop off my car, was told that 120K is actually a major service and that I needed to be booked into a different department and they may not have a spot for me. Considering I drive down from Bellingham, I wasn't thrilled about having to rebook my appointment. Thankfully they got me in that day and even got a coupon to boot! More