Foothills Toyota
Burlington, WA
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Prompt and friendly Foothills service center does a nice job of keeping track of the necessary maintenance, and they also going at meeting their time estimate to complete Foothills service center does a nice job of keeping track of the necessary maintenance, and they also going at meeting their time estimate to complete the job. Always friendly and knowledgeable without intimidating language. More
Amazing customer service rep I was a walk in at 8:00 when they opened. I knew I may need to leave my car there all day. The man asked if I needed a ride home, I’d never been asked I was a walk in at 8:00 when they opened. I knew I may need to leave my car there all day. The man asked if I needed a ride home, I’d never been asked that before and was pleasantly surprised. I told him no I would run home. I hadn’t even made it home and he called and said it was done. Fast service! Thank you More
very good service & questionable work Customer service and employee relations were awesome, however, I was given a car that had the tires out of balance after rotation. Noticed it before I Customer service and employee relations were awesome, however, I was given a car that had the tires out of balance after rotation. Noticed it before I even left the lot, so how could they not? Blew it off because I had planned on getting 2 new tires soon anyway. Got them the next day, due to how bad my car now shimmied. Not impressed with mechanical quality of service. Could have brought it back, but did not have more time to spend that day. More
Stressless Great car buying experience. With Alex, Jess, Kurt and Wrench in the parts store. Will definitely recommend dealership. Alex did an outstanding job Great car buying experience. With Alex, Jess, Kurt and Wrench in the parts store. Will definitely recommend dealership. Alex did an outstanding job in answering all our questions and he recommended our existing vehicle be traded in, thus saving us some dollars. Jess was very quick in taking the car around to get us a trade in value and Kurt in Finance was very efficient in finalizing our transaction. We will recommend Alex to our friends who are in the market for a new a new vehicle. More
Last New Car This is my 3rd Toyota - I've kept the last two 22 and 18 yrs, respectively. I have been researching cars for 3 yrs and was ready to buy a 2019 Rav4 X This is my 3rd Toyota - I've kept the last two 22 and 18 yrs, respectively. I have been researching cars for 3 yrs and was ready to buy a 2019 Rav4 XLE Hybrid. I worked with Alex LaFave and Kyle Lindsay - they made the buying experience efficient, easy, even fun at times. Definitely recommend these two. I have been using Foothills since early 2000's. More
Visit to service department I was greeted by a friendly professional service advisor. Service Department was clean. Having worked in the automotive industry for 36 years, I can s I was greeted by a friendly professional service advisor. Service Department was clean. Having worked in the automotive industry for 36 years, I can say that Foothill Toyota Service Department is just too notched. More
Fast response via email Got our OTD price via email prior to going to the dealership. Trina was very quick to respond to our emails. Fast and pleasant experience. Got our OTD price via email prior to going to the dealership. Trina was very quick to respond to our emails. Fast and pleasant experience. More
First time customer but definitely not the last I was greeted by Jessica and treated completely professionally. She was unable to access my maintenance history since I just moved from Hawaii so she I was greeted by Jessica and treated completely professionally. She was unable to access my maintenance history since I just moved from Hawaii so she put together a reasonable and thorough maintenance plan for my truck and going forward. I highly recommend Foothill and Jessica. More
Fabulous! We have owned Toyotas since 1970 and started having our 2004 Prius serviced at this dealership. We were so happy with the service and the car that we We have owned Toyotas since 1970 and started having our 2004 Prius serviced at this dealership. We were so happy with the service and the car that we bought another Prius in 2009 from Foothills. The service has always been efficient and timely. I just bought a 2019 Prius and traded in the other two. Brett Lange was fabulous to deal with and I walked away with another wonderful car!! The process went smoothly. I made a service appointment for my 2009 and said I was interested in looking at 2019 AWD Prius'. Service referred me to Derrick who explained the process and what to bring with me. I met Lisa in the service department and she took me over to meet up with Brett and the process was simple and as expeditious as possible. The paperwork was completed in Kyle's office where he explained all the paperwork and Brett was back to see me off in my new car. Thank you to all for a great experience which does not happen everywhere!! More
Great salesperson, NO hassle sale I priced out Tacoma’s at several dealerships. Went with Foothills because I got a very clear price quote. Working with Trina made the buying experienc I priced out Tacoma’s at several dealerships. Went with Foothills because I got a very clear price quote. Working with Trina made the buying experience a joy. She showed me exactly what I was looking for and so I bought it. Thanks! More