
Foothills Toyota
Burlington, WA
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Expedient Checking in for my scheduled service appointment was initially a little confusing, I wasn't sure whether to drive into the service garage or not. It a Checking in for my scheduled service appointment was initially a little confusing, I wasn't sure whether to drive into the service garage or not. It also was not clear if I was to walk to a kiosk in the service bay area or check in through the doors (which were marked service). I happened to follow the person ahead of me - and the kiosk is the way to go. That aspect could be improved with a little signage. Service was fast friendly and the waiting area was very comfortable - kudos for that!! There are a few dealership around who could take a lesson or two from Foothills Toyota. More
Appreciate the people and service. Jessica was great! The time for service was quick. Good job everyone. Very comfortable environment to wait in with good coffee, tea and snacks availab Jessica was great! The time for service was quick. Good job everyone. Very comfortable environment to wait in with good coffee, tea and snacks available. More
Jolene is great! Jolene,in the Service Center was very knowledgeable and kind. She truly cares about her customers. She took extra time to answer questions and listen Jolene,in the Service Center was very knowledgeable and kind. She truly cares about her customers. She took extra time to answer questions and listen to concerns. More
Awesome! Customer support was by far the best experience I’ve had with purchasing a vehicle. Alex from internet sales provided me with the info I needed in a t Customer support was by far the best experience I’ve had with purchasing a vehicle. Alex from internet sales provided me with the info I needed in a timely matter and was awesome with assisting me. More
Picked up a part They had to order a whole new wiper unit -it was in-they put it on-no charge since I had been in the week before-so all is well. They had to order a whole new wiper unit -it was in-they put it on-no charge since I had been in the week before-so all is well. More
The extra mile They took the extra time and effort to get me a price that beat most of the competition and got me an excellent interest rate. They took the extra time and effort to get me a price that beat most of the competition and got me an excellent interest rate. More
Great service Michael and Kai were wonderful. They had great patience with me and were not pushy at all. They were very helpful and friendly. I had a million questi Michael and Kai were wonderful. They had great patience with me and were not pushy at all. They were very helpful and friendly. I had a million questions and they answered all. Michael was exceptionally outstanding. I would work with him in the future for sure. More
Fabulous!!! This working with Brett could not could have been better. He listened carefully even though I am a frail, elderly, white haired woman. He honored my This working with Brett could not could have been better. He listened carefully even though I am a frail, elderly, white haired woman. He honored my needs is spite of the fact I am very unconventional in the way I purchase an automobile. Other agents at other dealerships wanted me to come see and drive their cars which I had no time or interest in doing. Wonderful experience start to finish. Thank you Brett Lange! More
Trading in our Tundra Salesman were extremely helpful and went out of the way to allow me to test drive several cars on several occasions. Their was no high pressure only g Salesman were extremely helpful and went out of the way to allow me to test drive several cars on several occasions. Their was no high pressure only good information and support. More
took my concerns seriously I always feel inept when I take my car for services when there is an issue as I do not understand my car. The service person did not question my conce I always feel inept when I take my car for services when there is an issue as I do not understand my car. The service person did not question my concerns but validated them and took them seriously. I felt comfortable when I left my car that I would return with a fair repair. I also appreciate that no one tries to sell me a new car. More