Foothills Toyota
Burlington, WA
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Friendly and helpful without being overbearing Alex and the team were great. I went to the dealership with a basic idea of what I was looking for and was grateful that they spent time to help me fi Alex and the team were great. I went to the dealership with a basic idea of what I was looking for and was grateful that they spent time to help me find that without trying to upsell beyond my budget or needs. More
Very efficient Only input is the TV monitor did not seem to be working and was very hard to see due to sunshine; verbal nitification worked OK Only input is the TV monitor did not seem to be working and was very hard to see due to sunshine; verbal nitification worked OK More
Had new RAV4 Hybrid in stock eqipped just as I wanted!! Brett Lange understood exactly what we wanted. He treated us in a very professional manner. He had researched the inventory based upon a phone call Brett Lange understood exactly what we wanted. He treated us in a very professional manner. He had researched the inventory based upon a phone call we had before we visited the dealership. We acquired the first RAV4 we looked at based on our interest we expressed during our phone call conversation. Everyone at the dealership treated in an excellent fashion! We are replacing a 1999 Camry with 200,000 miles we had purchased at the same dealership about ten years ago. More
First Repair Ever Needed to '05 Corolla We just had to have the first repair (not regular maintenance) we ever needed to have done to our 2005 Corolla, which has been passed down from my dad We just had to have the first repair (not regular maintenance) we ever needed to have done to our 2005 Corolla, which has been passed down from my dad, to me, to my teenager. It was done in the time frame and at the price we were quoted. Outstanding, as my dad would say. Thank you. More
Annual visit experience was excellent the staff were very courteous and helpful and the service time was quick waiting area and available coffee is excellent thumb experience was excellent the staff were very courteous and helpful and the service time was quick waiting area and available coffee is excellent thumbs up More
Relaxing and enjoyable It was a very enjoyable time purchasing my Tacoma truck. Brett Lange was my sales person and made sure that I was comfortable through each step of the It was a very enjoyable time purchasing my Tacoma truck. Brett Lange was my sales person and made sure that I was comfortable through each step of the process. We only buy from foothills Toyota for all our family vehicles, and that is mainly due to Jon-our service manager at foothills toyota. We always tell people that you can buy a car anywhere but you just can’t Duplicate Jon. More
Service department The service at Foothills Toyota is always exceptional! I need new tires and their tire sale is happening now. I was informed of my cars needs and real The service at Foothills Toyota is always exceptional! I need new tires and their tire sale is happening now. I was informed of my cars needs and really appreciate the knowledgeable see guy, Andres. He was great! I’m a vet satisfied customer. More
We got a Prius! This is our 2nd Toyota purchase from Toyota Foothills in Burlington, WA. The staff was very accommodating. We have extremely crazy schedules. So ove This is our 2nd Toyota purchase from Toyota Foothills in Burlington, WA. The staff was very accommodating. We have extremely crazy schedules. So over the course of a week, my wife and I stopped in to test drive vehicles. We were in the market for fuel efficient vehicles, and test drove the Hybrid version of the Camry, Corolla, & Prius. Stacey helped us with our test drive, she exceeded our expectations, answered all of our questions, and offered additional tidbits about each of the vehicles. Her knowledge was extremely helpful in our decision making process. We settled on the 2020 FWD Prius Limited. The dealer didn't have any Limited on site, but did a dealer transfer for us with no problems. We traded in our vehicle, at the trade value we desired. We love that TF offers a military rebate, Kurt in the finance department was able to offer additional rebates and incentives when filing the financial paperwork with TFS. We did opt for the extended warranty to fit our lifestyle, and added the Zurich Shield since we had it on our last vehicle. Clancy helped us out when we scheduled our return visit to get the Zurich shield installed. The reps didn't push us to buy additional equipment or features, instead showing us what options were available to us at any time, and they listened to our needs and concerns. We will be back to trade in our Rav4 for a Hybrid Rav4 when the time comes in a few years. Toyota Foothills has earned a customer for life! More
Fast Oil Change and service - Slow Check Out The oil change was done within 30 minutes and the guy came in and told me what they did and said to wait for the girl to get my keys. Usually that do The oil change was done within 30 minutes and the guy came in and told me what they did and said to wait for the girl to get my keys. Usually that doesn't take long...until this time. 5 years I've been coming here and this was the first time that I had to stand around and wait for my keys to come in after the work was done, and to be called for an additional 30 minutes! Ridiculous because one of the service guys (very young) had my keys and most likely forgot that maybe the customer would like them and wasn't until I said something twice before the girl called and asked where they were. More
Friendly, went the extra mile, A nice refreshing opportunity to be assisted with professional staff that went the extra mile to help, set up and make recommendations to benefit the A nice refreshing opportunity to be assisted with professional staff that went the extra mile to help, set up and make recommendations to benefit the needs of me and the car. More