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Foothills Toyota

Burlington, WA

4.2
1,227 Reviews

1881 Bouslog Rd

Burlington, WA

98233

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Showing 1,227 reviews

September 11, 2020

We have been customers for over 15 years, but service has been declining rapidly. Just had service, very disappointed, yes they were wearing masks, but nothing else was done. I wiped my car inside down after More

by Gingern13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cashier
Sep 14, 2020 -

Foothills Toyota responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Derek Collins, Customer Relations Manager, dcollins@foothillstoyota.com, 360-757-7575

June 08, 2020

Kai was great! He was very helpful and was accommodating to my family. Worked with us to get us to where we needed to be and the car is great! More

by deltacoqueen
Recommend Dealer
Yes
Employees Worked With
Kyle Lindsay, Kai Simmons
Jun 10, 2020 -

Foothills Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kai was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Foothills Toyota Team

March 02, 2020

Helpful and Caring Dealt with Jasmine Arrants, I was very impressed with the way she cared about my purchase. She crated a very relaxing and joyful experience. Defiantly More

by wilks.duane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Arrants
Mar 03, 2020 -

Foothills Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jasmine and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Foothills Toyota Team

February 11, 2020

Look out Sales person, Juan, didn’t know anything about the car we purchased. Got home and discovered the installed rear view did not have system for opening g More

by 40fishdays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler, Dave Parker, Juan Gutierrez
Feb 12, 2020 -

Foothills Toyota responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Derek Collins, Customer Relations Manager, dcollins@foothillstoyota.com, 360-757-7575

February 08, 2020

Typical car sales people HIGH pressure. Had two sales people try and sell me a car. Both attempted to trick me into thinking it had several options that the car did not. Th More

by tomitha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jasmine Arrants, Gabe King
Feb 09, 2020 -

Foothills Toyota responded

Tomitha, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Derek Collins, Customer Relations Manager, dcollins@foothillstoyota.com, 360-757-7575

January 15, 2020

Foothills Toyota is a great dealership. I have purchased two vehicles from them and I am pleased with both. I would recommend them to my friends and family. More

by mylespaige
Recommend Dealer
Yes
Employees Worked With
Eric Houser
Jan 16, 2020 -

Foothills Toyota responded

We cannot thank you enough for your wonderful review of Foothills Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Foothills Toyota Team

January 08, 2020

Foothills is a reliable, hard working service center that provides quality workmanship. With excellent communication that delivers an outstanding experience whether it's for an oil change, alignment, or rec More

by MAEMERY2
Recommend Dealer
Yes
Employees Worked With
Damian Wheatcroft, Jessica Barron, Jon Evans, Clancy Sheahan, Jolene Bell, Roberto Arellano
Jan 08, 2020 -

Foothills Toyota responded

Thank you for the excellent review we absolutely appreciate it. We look forward to seeing you on your next visit.

January 07, 2020

Easy and Informative Eric and Kyle made the purchase go by smoothly. I didn't feel pressured in purchasing any car, but in the end, drove out with the car that I had wante More

by NSEMRAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Lindsay, Owen Siegrist, Eric Houser
Jan 08, 2020 -

Foothills Toyota responded

Thank you for the five star review, we are pleased to hear your visit went smoothly.

January 05, 2020

New Car Purchase I have owned a toyota since 1993 and am very satisfied with the production quality, reliability and service provided on my vehicles. Over the years, More

by MELLSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hanson, Dave Parker, Adam Walker
Jan 08, 2020 -

Foothills Toyota responded

Thank you for being a loyal Toyota customer and choosing to shop here at Foothills we appreciate it.

January 05, 2020

Quick. We set an appointment with Brett. He was ready for us and made the experience enjoyable. The process was quick and we were done in a reasonable amount More

by NATEPIOLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Lange
Jan 08, 2020 -

Foothills Toyota responded

Thank you Nate for the great review and allowing us the opportunity to earn your business we appreciate it.