Foothills Toyota
Burlington, WA
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Disappointed regular customer I’m a customer who comes in for a regular oil change at this location. This time however I was truly disappointed. I made a 10:30 am service appointme I’m a customer who comes in for a regular oil change at this location. This time however I was truly disappointed. I made a 10:30 am service appointment 3 months in advance. Even with an appointment and arriving 10 minutes early, I had to wait over and hour and a half for a simple oil change. That’s ridiculous for a customer who has a blocked service time. I also asked at the beginning if they could wash my car. When I picked up my car after the oil change was complete they had not washed it. I’ve never had such terrible service at this dealership before this. More
Great Service Service advisor was friendly and positive. One of the better Toyota dealers I’ve worked with. Would definitely recommend to others as a great place t Service advisor was friendly and positive. One of the better Toyota dealers I’ve worked with. Would definitely recommend to others as a great place to bring your vehicle. More
Burlington Toyota is people friendly Burlington Toyota staff are great to answer any question,for service and transportation while your car is in their shop for any reason. Their mini bus Burlington Toyota staff are great to answer any question,for service and transportation while your car is in their shop for any reason. Their mini bus will drive you toshoppinganddiningdistricts while you wait for your car to be in their shop. Friendly people and helpful. More
It's the little things! I never filled out any of these comments before, but I had such an amazing experience working with Brett Lang. Theres some things money cant buy but a I never filled out any of these comments before, but I had such an amazing experience working with Brett Lang. Theres some things money cant buy but are worth more than anything in this world one being family Brett and the team working made sure my wife and I feel as though were family. Buying a car for me has always been put on the back burner because I never believe in anyone or been stuck with the, it gets the job done vehicle... I can honestly say for the first time ever I was impressed with my sales person. I felt he took the time with us and went out of his way to make sure my wife and I got what we were looking for. His commitment and dedication was out of this world. He took the time to listen and understand the situation we have been in, always pleasant and very knowledgeable. I actually bought the car and not only am I happy with it, but Im not stressed. Thank you Mr Brett Lang and all those who helped my wife and I for a wonderful experience, we will be back again for Sure. I'm not good with names but to the whole team last night Thank you! More
Friendly experience Eric Houser was so friendly and made our experience as easy as possible. We came in to look at a used car, but decided to fully upgrade. Eric didn't Eric Houser was so friendly and made our experience as easy as possible. We came in to look at a used car, but decided to fully upgrade. Eric didn't pressure us in either direction, was quick to answer any questions we had, and was very humble when he didn't know an answer to ask someone who would. Kyle was great about explaining the financing options and made us feel good about driving our car for the next ten years. Overall our experience was easy, and they even stayed open late to finish our paperwork with us. We are very happy with our new Camry, and confident in our purchase for our first new car! More
Amazjng Jess and Kyle are amazing and turned a negative past experience into a positive one. Thank you to you both. I appreciate all that you guys did for me. Jess and Kyle are amazing and turned a negative past experience into a positive one. Thank you to you both. I appreciate all that you guys did for me. More
Happy with the experience we had getting a new car. Alex was a great salesman, he listened to what I wanted and found it. He went to bat for me with finance and found a good comprise. Kyle was wonderful Alex was a great salesman, he listened to what I wanted and found it. He went to bat for me with finance and found a good comprise. Kyle was wonderful at getting us funded and the best deal possible for us. More
Service Department. As always I received excellent service. I couldn't be happier with Foothills Toyota. I was notified by email that my 2016 Prius had a recall and to ca As always I received excellent service. I couldn't be happier with Foothills Toyota. I was notified by email that my 2016 Prius had a recall and to call for an appointment. More
Express oil change I came to the dealership without an appointment for an oil change. They let me know it could take up to 2 hours to fit me in. The waiting area is clea I came to the dealership without an appointment for an oil change. They let me know it could take up to 2 hours to fit me in. The waiting area is clean and comfortable, has snack options and a TV. My car was ready to go in less than 2 hours with tire rotation and oil change. Seemed very organized. Pleasant experience. More
very happy I trust the work and the service and would recommend to a friend. I drive from custer, because I am very confident in the service. I trust the work and the service and would recommend to a friend. I drive from custer, because I am very confident in the service. More