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Foothills Toyota
Burlington, WA
1,227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,227 reviews
October 20, 2018
Very Good Service Experience Friendly greeting, explanation of service required (30k) and estimate of costs. They had car ready faster than anticipated so that was a bonus. Will Friendly greeting, explanation of service required (30k) and estimate of costs. They had car ready faster than anticipated so that was a bonus. Will return. More
by RICHARD.ROSEN
Verified CustomerEmployees Worked With
Danny Craven
October 20, 2018
Low mileage drivers stuck in the high mileage service lane Speed and efficiency has been achieved thru loss of the personal touch. I have bought two new Camry's over the past 20 years with this dealer, but I'm Speed and efficiency has been achieved thru loss of the personal touch. I have bought two new Camry's over the past 20 years with this dealer, but I'm no longer recognized as a returning service customer. The recommended service level is tied more to the time-between-service than to actual miles driven. I'm a retired senior with a 2002 Camry & a 2012 Camry Hybrid. The newer car gets the most use, but seldom need service twice a year. The older car seldom needs service once a year.. More
by LDMINPNW
Employees Worked With
Randy Jager, Jon Evans
October 19, 2018
Helpful service agent took time show me what was done Helpful service agent took time to show me what was done and explained what to look out for in the future. Didn't have to wait long for service to be Helpful service agent took time to show me what was done and explained what to look out for in the future. Didn't have to wait long for service to be completed. More
by NRRCRL
Employees Worked With
Jon Evans
October 19, 2018
Fast and honest I have a basic distrust of Dealer Service Departments as I have seen many bills padded with unauthorized work and parts. Foothills Toyota did exactly I have a basic distrust of Dealer Service Departments as I have seen many bills padded with unauthorized work and parts. Foothills Toyota did exactly what they said they would do for the quoted price. I shall return....... More
by dbeust
Employees Worked With
Brett Lange, Jessica Barron
October 19, 2018
Timely but issue the next day Timely oil change but I wish they gave a military discount. Also today while driving around I had a low tire pressure. Even though my receipt stat Timely oil change but I wish they gave a military discount. Also today while driving around I had a low tire pressure. Even though my receipt stated “set air pressure in tires” More
by usafamazon
Employees Worked With
Allison himmelman
October 18, 2018
Service after road trip Due to an extended road trip, my car was almost 2k miles over the scheduled routine 65k mile service. It was not due for an oil change, but needed on Due to an extended road trip, my car was almost 2k miles over the scheduled routine 65k mile service. It was not due for an oil change, but needed one. The dealer suggested they perform the 70k mile service to avoid any cost to me as I had pre-paid for the service plan with my car purchase. They were still able to add the oil change to my scheduled service time and have me out of there in a little over an hour. They also replaced my key fob battery with a new battery I had previously purchased at no charge. More
by PCLARK0652
Employees Worked With
Jessica Barron
October 18, 2018
Friendly, efficient service; very pleasant! There was someone to greet me upon arrival who listened to what I had to say. The seating area is a pleasant place to wait with bathrooms nearby. Less There was someone to greet me upon arrival who listened to what I had to say. The seating area is a pleasant place to wait with bathrooms nearby. Less than an hour later I was given a verbal rundown on what had been done. My Prius is 5 years old and all of my visits to Foothills Toyota have been the same. I especially appreciate the friendly demeanor of everyone I spoke to there. Keep up the good work! More
by donnarince
Employees Worked With
Jessica Barron
October 18, 2018
Good service Everyone there was very nice and courteous. They got the work done and didn't have a real long wait. They were good to explain the problem and take Everyone there was very nice and courteous. They got the work done and didn't have a real long wait. They were good to explain the problem and take care of it. Thank you very much More
by bluegrassdiana45
Employees Worked With
Danny Craven, Trevor Eaton
October 18, 2018
A pleasant experience, as always Took my Rav4 in for 75,000 mile service. It was completed ahead of schedule, and everyone I encountered was pleasant and professional. I appreciate th Took my Rav4 in for 75,000 mile service. It was completed ahead of schedule, and everyone I encountered was pleasant and professional. I appreciate the Wifi, comfortable waiting area, and available refreshments for purchase. More
by birdiegirl
Employees Worked With
Damian Wheatcroft
October 18, 2018
PRIUS SCHED MAINT. JESSICA is very helpful and polite. She appeared to be interested in my battery problem and talked to supervisor about same . My questions were ans JESSICA is very helpful and polite. She appeared to be interested in my battery problem and talked to supervisor about same . My questions were answered More
by pricejohn
Employees Worked With
Jessica Barron, Jon Evans, Clancy Sheahan
