Foothills Toyota

Purchasing Higlander Hybrid Mr. Lange was excellent in explaining the details of the Hybrid system...a new concept for me. I appreciate the comfortable, non-pushy approach to p Mr. Lange was excellent in explaining the details of the Hybrid system...a new concept for me. I appreciate the comfortable, non-pushy approach to purchasing. More

Wait time When we checked in the Jessica the service writer was awesome. Very professional and thorough with her job. Stated time it would take but all so let’s When we checked in the Jessica the service writer was awesome. Very professional and thorough with her job. Stated time it would take but all so let’s us know it could be done sooner. As soon as my car was done she lets us know immediately. Asked if we wanted our SUV to go threw the car wash we said yes. Advise it should take only about 10-15 minutes. Well this is when the break down happen. The Jessica service advisor left for the evening after speaking with us. The other service advisor Damian is where the breakdown happened. It was well over 30-45 minutes before we finally said something about where was our SUV it shouldn’t have taken so long to wash it. Damian didn’t seem to think it was of importance said “ oh must have been a line sorry I’ll check on it!“ Well that’s when we received our vehicle 15 minutes or so later. No sticker tag on window to let us know when next oil change. My husband went back in with our service papers to show Damian the milage on sheet to get accurate milage of when to return. Husband indicates that the service advisor Damian seemed put out for asking and gave sticker with I believe was just a rushed let me get you out of here sticker that read 500+ over our due oil change. Which would have terminated our free oil changes due to poor maintenance. Whether it would have deactivated my free oil changes or not! I take my maintenance on my vehicle serious. Sorry we came in on a Saturday but I drove all the way in from Lynnwood. Not happy with the tail end of our service. We are looking for another vehicle not sure now we will return. Pissed with poor service on second half! My name is Liz Pullen I do surveys all the time 99% are positive. I don’t like doing bad surveys must of bad service. Even tho I would still recommend. One person should not effect the whole out come. However he will effect your surveys More

Awesome service. Service was prompt and when I asked for extra service, the attendant added it without any questions asked. Will use this service again in the future. Service was prompt and when I asked for extra service, the attendant added it without any questions asked. Will use this service again in the future. Thanks. More

Great service! Love the level of customer service from this dealership's Service Department. They are always detailed in the explanation of what's going on with my Love the level of customer service from this dealership's Service Department. They are always detailed in the explanation of what's going on with my vehicle. I never feel like I'm being gouged or being upsold on unnecessary maintenance. Highly recommend them for ongoing service after purchase. More

Another great experience at Foothills Toyota Great aeevice, solid product, and friendly/professional staff. It’s no wonder that Foothills will be growing soon with the addition of Honda to their Great aeevice, solid product, and friendly/professional staff. It’s no wonder that Foothills will be growing soon with the addition of Honda to their product line. More

Consistently exceeds my expectations!!! The service department always completes the job in a timely manner based on the customers appointment slot, there never is any delays which is wonderf The service department always completes the job in a timely manner based on the customers appointment slot, there never is any delays which is wonderful if you are waiting at the dealership for your service to be completed. The service department also contacts the vehicle owner if they find any additional items that should be addressed and gives you the option to have those items repaired also. Best Toyota service department ever!!!! More

My easiest purchase of a new car Randy Jager talked to me re the reliability of the RAV4 Hybrid as well as its quality. He highly recommended the many new features of the 2019 model Randy Jager talked to me re the reliability of the RAV4 Hybrid as well as its quality. He highly recommended the many new features of the 2019 model Ed Mayfield was professional and knowledgeable in presenting the features of the RAV4. He was patient and never pushy. Jess patiently. Answered my questions regarding Leasing—this is the first car I have leased. More

Excellent help Purchased a new vehicle. Jasmine was perky, friendly and knows her stuff. Dave went the extra mile to help in financing. I’m very pleased. Purchased a new vehicle. Jasmine was perky, friendly and knows her stuff. Dave went the extra mile to help in financing. I’m very pleased. More

Service Always a pleasant and friendly place. On time Go over results. Good work. And they will always vacuum the rear floor because my husband is disabled Always a pleasant and friendly place. On time Go over results. Good work. And they will always vacuum the rear floor because my husband is disabled and I have back issues. I appreciate that. More