Foothills Toyota
Burlington, WA
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2019 Toyota Corolla I had a great experience at foothills Toyota from the sales to the financing they agreed and met all of my terms and expectations highly recommended I had a great experience at foothills Toyota from the sales to the financing they agreed and met all of my terms and expectations highly recommended More
Foothills Toyota - excellence in service My family has been through 15 years and two cars with Foothills Toyota. The members of the team have become more like close friends than just a servic My family has been through 15 years and two cars with Foothills Toyota. The members of the team have become more like close friends than just a service team. Their pricing for service has been competitive with all surrounding automobile service companies, and their attention to detail has been impressive. Our last call was a Toyota recall for a possible wiring harness problem...and Foothills Toyota notified us before we received word from the Toyota corporation on this issue. As always, excellence is evident in the details and concern for the customer. More
Mr. Parker was polite ,forthcomming and VERY helpful ! Great staff and wonderfull salesman. he made us feel comfortable also. We were just out looking for a vehicle without really thinking about purchasing Great staff and wonderfull salesman. he made us feel comfortable also. We were just out looking for a vehicle without really thinking about purchasing one that day. Thank's again Dave Parker! Made our selection simple. More
Very helpful, great service Replaced my road damaged tire in super fast time. Was right on time for my appointment. Very good explanation of the damage to the tire and why it .ha Replaced my road damaged tire in super fast time. Was right on time for my appointment. Very good explanation of the damage to the tire and why it .had to be replaced. More
always excellent service Foothills is a good place to get your car serviced. Employees like Jon Evans are pleasant and professional. Hey dealerrater, if I have to abide by Foothills is a good place to get your car serviced. Employees like Jon Evans are pleasant and professional. Hey dealerrater, if I have to abide by YOUR word count it won't be MY review, no? More
OIL CHANGE ASKED TO HAVE TIRES ROTATED THEY SAID THERE WOULD BE A CHARGE SO TOLD THEM NO, I COULD DO IT MYSELF, I FEEL THAT I HAVE ALL MY SERVICE WORK DONE THERE ASKED TO HAVE TIRES ROTATED THEY SAID THERE WOULD BE A CHARGE SO TOLD THEM NO, I COULD DO IT MYSELF, I FEEL THAT I HAVE ALL MY SERVICE WORK DONE THERE THEY SHOULD BE ABLE TO ROTATE MY TIRES, SO I GUESS I WILL TAKE MY CAR SOME WHERE ELSE TO THE A FRONT-END-ALIGNMENT More
New Highlander My new 2018 Highlander has 1407 miles on it. Yesterday a yellow warning light came on showing "Check Engine", "Check AWD" and "Contact dealer" I My new 2018 Highlander has 1407 miles on it. Yesterday a yellow warning light came on showing "Check Engine", "Check AWD" and "Contact dealer" I called Foothills Service and talked to Clancy who suggested to come in to have it checked. I brought the car in and after an hour, I was told that the problem was that the gas cap was not tightened properly. I was charged $35 for this! I have been a Foothills customer for over 15 years and am disappointed that I had to drive for an hour (roundtrip Anacortes), wait for an hour in the Service Dept. and then still was charged for a seemingly simple solution that could have been given on the phone. More
Great Crew! I always have a great experience at Foothills...I make an appointment - always on time ...best part..clean car..My husband says that's the only reason I always have a great experience at Foothills...I make an appointment - always on time ...best part..clean car..My husband says that's the only reason I have my oil changed! the people are great...the guy who came to explain what they did to my car and all the check points was wonderful! Thank you!! More
Service for general maintenance We have to Toyota's. Last week we took the Tundra in for what we thought was oil change but only needed a tire rotation. Took the Toyota 4Runner in ye We have to Toyota's. Last week we took the Tundra in for what we thought was oil change but only needed a tire rotation. Took the Toyota 4Runner in yesterday for an oil change, got there a little early for a 10:30 appointment and an hour and a half later they came to tell me the brakes needed redone and the filters needed changing. They wanted to know if I wanted them to perform that at that time. I did not want to wait hours longer, and was surprised as we have regularly maintained both of our vehicles at the Kirkland Toyota and was never informed about the brakes on the last visit. Burlington Toyota are pleasant to work with. I wish they had the express service without an appointment like the Kirkland Toyota has. Only draw back, it seems to take a long time waiting even with an appointment. Waiting room is pleasant and they do provide complimentary refreshments and a few small snacks. More
A Very Fine Experience My experience of purchasing a used car at Foothills was, overall, a very fine one. Victor (sales) was excellent, and although I had less contact with My experience of purchasing a used car at Foothills was, overall, a very fine one. Victor (sales) was excellent, and although I had less contact with Kurt (Finance) and Danny (Service), they, too, were great. My only reason for not rating it a "5" is the back-and-forth nature of the negotiation process, which appears part-and-parcel of the experience of purchasing a used car; however, that fact doesn't make it any more pleasant for people (like me) who don't enjoy that kind of thing. I wouldn't call it "high pressure," but it seems a bit of a throw-back to an earlier age. Apart from that, the experience was very positive. I would highly recommend Victor as a sales person who was willing to go the extra mile to answer my questions and work with me. More