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Foothills Toyota
Burlington, WA
1,227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,227 reviews
December 07, 2018
As usual.... top notch.... great refreshments too As always was treated like a valued customer and the dealership goes out of its way to make you feel at home That are my guys As always was treated like a valued customer and the dealership goes out of its way to make you feel at home That are my guys More
by phild
Verified CustomerEmployees Worked With
Jessica Barron, Jon Evans, Clancy Sheahan, Danny Craven, Trevor Eaton, Mike "Wrench" Rentschler
December 07, 2018
professional courteous second auto I have purchased from this dealership. That should say enough. Professional with no pressure. It has been a pleasure dealing with all the second auto I have purchased from this dealership. That should say enough. Professional with no pressure. It has been a pleasure dealing with all the departments. More
by JWENT9
Employees Worked With
Kurt Woiwod, Stacey Gosslin, Jon Evans, Clancy Sheahan, Trevor Eaton, Mike "Wrench" Rentschler
December 07, 2018
Foothills takes care of its customers I do enjoy having my Camray serviced at its home store. I travel a bit and it is nice to be back in NW Washington. I do enjoy having my Camray serviced at its home store. I travel a bit and it is nice to be back in NW Washington. More
by Mike
Employees Worked With
Jessica Barron, Jon Evans
December 06, 2018
Breakdown in communication The job that was done to the car appears to be a decent job, the issue I have is the breakdown in the communication that was done on foothills side. The job that was done to the car appears to be a decent job, the issue I have is the breakdown in the communication that was done on foothills side. I called two days before left a message and was able to get a call back from the service department and got a breakdown of everything the Toyota care came with and talked to the rep about adding an oil change to my car as well. I was told to leave a note along with the keys when I dropped the car off the night before since my work schedule prevented me from taking the car in at the time of the appointment. I left the note and called just before 3 pm of to make sure there wasn’t any issues since my appointment that had been at 9am as well as see if I could get my keys dropped off with the sales floor and pay for the extra services. I was told by the first chaser that the oil change was not completed but everything else had not been completed After I had put a note in the drop bag as well as on the bag itself as for my keys I needed to call back closer to 530 since that’s when they closed the service department. She informed me I needed to talk to someone in services to see if they had time to get to add the oil change to my car so she transferred me to there phone. The phone just rang until it went to voicemail so I left a message. I called again around 445 again it went to voicemail, I didn’t leave one this time though. Finally called again at 520 and talked to another cashier who informed me the oil change had been completed. I was able to have her drop my keys off with the sales floor and pay for the extra service over the phone. More
by ROGER451152
Employees Worked With
Damian Wheatcroft, Jessica Barron, Jon Evans, Clancy Sheahan, Danny Craven, Trevor Eaton
December 06, 2018
They made it easy to choose and purchase my new Highlander. I knew I wanted a Toyota. Stacey did a great job of explaining the particulars on showroom floor and during the test drive. She was very diligent in I knew I wanted a Toyota. Stacey did a great job of explaining the particulars on showroom floor and during the test drive. She was very diligent in tracking down the second key, which hadn't been sent from another dealership. Brandon was particularly helpful with my trade in and suggesting a purchaser for another car I was selling. The dealership was efficient and friendly in the followup after the sale regarding the new license plates (thanks, Brandon) and installing additional equipment. More
by ALEXAKING
Employees Worked With
Brandon K, Kyle Lindsay, Stacey Gosslin
December 06, 2018
Fast and friendly service Just needed an oil change and tire rotation, I wouldn't take my Prius anywhere else! My husband wants me to go to a quick lube joint, but i won"t! Just needed an oil change and tire rotation, I wouldn't take my Prius anywhere else! My husband wants me to go to a quick lube joint, but i won"t! More
by Ruth
Employees Worked With
Damian Wheatcroft
December 05, 2018
excellent! everyone was great!! I have worked with Ed before and he has always treated me great! Kyle was efficient and very helpful in the finance process. I'm a Camry person an I have worked with Ed before and he has always treated me great! Kyle was efficient and very helpful in the finance process. I'm a Camry person and will continue to shop at Foothills as long as living in the area. More
by JEFFADRAYER
Employees Worked With
Kyle Lindsay, Ed Mayfield
December 05, 2018
Overall Good Experience I was greeted in a timely manner, the waiting room is really pleasant, and the scheduled maintenance was completed in a timely manner. My only issue w I was greeted in a timely manner, the waiting room is really pleasant, and the scheduled maintenance was completed in a timely manner. My only issue was with the online scheduling process, it kept incorrectly insisting that I was past due on the 40,000 mile maintenance which was completed last spring and it did not allow me to easily schedule the 45,000 maintenance. More
by gwagner1111
Employees Worked With
Jessica Barron
December 04, 2018
very positive, quick response, Alex L was very helpful,, knowledgeable, and very customer service oriented. The entire process from driving vehicles to signing the documents was do Alex L was very helpful,, knowledgeable, and very customer service oriented. The entire process from driving vehicles to signing the documents was done very professionally. More
by VICKI STASCH
Employees Worked With
Alex Lavave, Kurt Woiwod
December 04, 2018
New Tundra 1st service Very efficient no charge quickly completed I would definitely use them again Nice facility with well appointed waiting room. Fast complete care fo Very efficient no charge quickly completed I would definitely use them again Nice facility with well appointed waiting room. Fast complete care for my truck More
by KP.GUDGEL
Employees Worked With
Jessica Barron
