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Foothills Toyota

Burlington, WA

4.2
1,227 Reviews

1881 Bouslog Rd

Burlington, WA

98233

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Showing 1,227 reviews

July 03, 2024

We bought a RAV4 Hybrid about 3 months ago and we absolutely love it and what it does for us. One of those things is help us drive by fueling stations because we DON'T need gas! We chose Foothills b More

by Mikes2316
Recommend Dealer
Yes
Employees Worked With
Tyler in Sales and Lisa in Service
Jul 05, 2024 -

Foothills Toyota responded

Thank you, Mike, for choosing Foothills Toyota! We're thrilled to hear about your positive experience with your RAV4 Hybrid and the exceptional service provided by Tyler. We appreciate your recommendation and look forward to assisting you with your scheduled service work. When you're ready for your next Toyota, we'll be here to make it another great experience. See you next time! Sincerely, The Foothills Toyota Team

May 04, 2024

My wife and I had visited 3 other Toyota Dealerships in our search to buy a new 2024 Toyota RAV4 HLE Hybrid before feeling confident that we had found the sales representative we could work with for a stre More

by kenhuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Warner - Sales Dept
May 07, 2024 -

Foothills Toyota responded

Ken and Evelina, thank you so much for this fantastic review, and congratulations on your new Toyota RAV4! We appreciate you taking the time to share your experience and for allowing us to show you the Foothills Toyota difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, The Foothills Toyota Team

February 03, 2024

I worked with Stacy and had an excellent experience. She was efficient, friendly and knowledgeable about the car I bought. I was very happy and would recommend Foothills Toyota to anyone looking for a c More

by bandkroon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Lindsay, Stacey Gosslin
Feb 06, 2024 -

Foothills Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Foothills Toyota Team

January 21, 2024

I came in with my daughter to purchase a Corolla Cross through Costco. Their quoted price was very good. However once it came time to valuate her trade in, they came back with an incredibly low offer that More

by IBMiCoder
Recommend Dealer
No
Employees Worked With
Trina Parkhurst
Jan 23, 2024 -

Foothills Toyota responded

Your feedback is important to us, and I'd like to better understand your experience. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Derek Collins, Customer Relations Manager, dcollins@foothillstoyota.com, 360-757-7575

January 15, 2024

They recommended a $6000 replacement of the hybrid battery on a 2008 Prius. The car drove fine and when I asked why they felt a replacement was necessary, they could only come up with a code and no de More

by engel249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
September 02, 2023

Be careful with these guys, get a second opinion on your service quote. I dropped off my Rav4 with an electrical issue and experienced a week of complete run around, lies and deception. At first they told m More

by daveolson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Voile, Tyler Steinman, Jon Evans
Sep 08, 2023 -

Foothills Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed

April 03, 2022

If I could give minus stars to this dealership and salesperson I would. I have never in my life been spoken to so rudely or treated so poorly in any sales situation. From the start Tyler Huseman was c More

by lynncalimlim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Huseman
Apr 05, 2022 -

Foothills Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 03, 2021

If I could, this would automatically receive 0 stars. Worst experience I’ve ever dealt with for customer service. We ordered a car (paid 2k over msrp) and we were told it would take a few months. We were More

by jnlllee92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Lange
Dec 07, 2021 -

Foothills Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Derek Collins, Customer Relations Manager, dcollins@foothillstoyota.com, 360-757-7575

September 21, 2021

Service at this dealership was ok a few years ago. An ok is not a great rating. It is almost adequate. I had my vehicle in last month, Aug 2021. I wanted an oil change and some simple wiring checked out. BU More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several not named here
Sep 23, 2021 -

Foothills Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 11, 2020

One of my wheel center caps popped off after I had my tires rotated at foothills Toyota. The service manager, Randy, found one in their inventory (at no cost to me) and set it aside for me. The service s More

by Ethomas2566
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Dec 15, 2020 -

Foothills Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Foothills Toyota Team

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