Foothills Mazda

DRIVE A HORSE AND BUGGY INSTEAD. Talked with Russell in sales. Very old school salesmanship, rude, condescending, obnoxious, just for starts. Acted as if he was the only one in town Talked with Russell in sales. Very old school salesmanship, rude, condescending, obnoxious, just for starts. Acted as if he was the only one in town with the car. FYI- took my business to South Tacoma Mazda and have a new car. Ownership of this dealership is producting and in encouraging this attitude in talking with other dealerships, FYI. More

Stand out Upstanding Customer Service Purchased CX-5 in 99 degree heat in September '17. It's a terrific car - fun to drive and around 30mpg on average. Our first oil change was compli Purchased CX-5 in 99 degree heat in September '17. It's a terrific car - fun to drive and around 30mpg on average. Our first oil change was complimentary/no charge. Second oil change, that includes topping off all fluids, inspection, car wash and cost of about 60.00 was estimated to take about 75 minutes. Opting for a shorter stay we asked for no car wash and were told that would cut out about 20 minutes. At 90 minutes the car was still in service. A few minutes later our service team leader apologetically offered us the keys and a handshake. He wouldn't take the fee because we'd been made to wait far longer than is customary. That act neutralized any annoyance and is what finds me singing their praises here. They are stand-up - not just shine-on there at Foothills. What a refreshing experience. More

Best experience ever! Jon was the best.He was calming and informative. Best experience ever!😀 Went to 4 other dealships and found this one was the right one for my Jon was the best.He was calming and informative. Best experience ever!😀 Went to 4 other dealships and found this one was the right one for my needs. More

Great This is a very great dealership very friendly and helpful got is a car the same day with no problems love the staff here they are awesome This is a very great dealership very friendly and helpful got is a car the same day with no problems love the staff here they are awesome More

Absolutely amazing!! The ladies and gentlemen at foothills are very very knowledgeable and know exactly about all their cars, what will suit you what will fit your price r The ladies and gentlemen at foothills are very very knowledgeable and know exactly about all their cars, what will suit you what will fit your price range. They can help anyone !!! And they are more than happy too!! I have been taking my cars here for years for routine maintenance and stuff like that and from the body shop guys to the owners.. they all care and want nothing more than to make you very happy leaving in a new awesome car !! More

Excellent customer service Tamara was great in helping me find a new car, she made the whole process go smoothly and was very informative and helpful. Chad and Dave were also v Tamara was great in helping me find a new car, she made the whole process go smoothly and was very informative and helpful. Chad and Dave were also very helpful in the finance department. Customer service was excellent. More

Tom Butterfield Tom was great. He answered my questions and was not pushy. I bought the car and left and I would buy another car from Foothills again. Tom was great. He answered my questions and was not pushy. I bought the car and left and I would buy another car from Foothills again. More

Disappointed Bought the car, 2 months later clear coat peeling off the headlight, didn't fit under my warranty is what I was told. Tried to contact the sales rep t Bought the car, 2 months later clear coat peeling off the headlight, didn't fit under my warranty is what I was told. Tried to contact the sales rep that sold it to me. No response. Half the time I went to the service department I left disappointed with something still wrong with my car. I've spent over 2 grand there in the past year and a half and have finally given up on them. It was close, convenient, and I bought the car there. Had TPMS placed in two sets of wheels and tires for me. Tech screwed up and I had to take them back, didn't wash or vacuumed either. Tech screwed up again and finally took them else where. He hadn't installed some right and my tires were leaking air. While I was waiting for these tires one of the employees was complaining about how I brought them there instead of a tire place, thinking I couldn't hear him. Had an alignment done. Get in my car and drive down the road, driving straight and I notice my steering wheel is turned to the right...but I'm going straight. Too many mishaps in such a short time. More

Always a good experience This is the second car I've purchased from Lincoln Foothills with Tom as my sales rep. I've also takena friend here recently, again, using Tom as my s This is the second car I've purchased from Lincoln Foothills with Tom as my sales rep. I've also takena friend here recently, again, using Tom as my sales rep. Tom makes the buying experience easy and hassle free. The only way to buy! More

Amazing experience! Finally a dealership with integrity! We've been going to Foothills Lincoln/Mazda for quite awhile now. We purchased a truck years ago and when in the market again we remembered the amazin We've been going to Foothills Lincoln/Mazda for quite awhile now. We purchased a truck years ago and when in the market again we remembered the amazing experience of no pressure and having an easy time putting the deal together. We went back and leased a new Mazda CX9 and purchased a Lincoln MKZ. We were very happy with our dealing and they again gave us an amazing experience. We just left tonight after purchasing a Lincoln Navigator. The process easy, painless and we are so very happy with the Navigator. This dealership treats you as a person not a customer who has to buy from them. Their integrity speaks for itself from the time you step on the lot to the time you leave. We have visited different dealerships in Spokane and Idaho and Foothills beats them all on customer service and product. We will stay loyal to Foothills. A special thank you to Chris C., Dave and Sean, you're all amazing people!!! More