Fontana Nissan - Service Center

Dominic was a pleasure to work with. I usually dread going to the service department because too often I get someone trying to sell me service that I don't want. I will be sure to ask for Dominic every going to the service department because too often I get someone trying to sell me service that I don't want. I will be sure to ask for Dominic every time I need service in the future. He explained what caused the service engine light to come on and what they found during the inspection. More

I have been going to fotana nissan for about 3 To 4 years. I have always got great service Dominic Vettraino has always taken care of all my problems. and the sales personal is a great team. and also h years. I have always got great service Dominic Vettraino has always taken care of all my problems. and the sales personal is a great team. and also hope to be able to buy my third car from fontana nissan soon. Dominic thanks for everything and your services. More

I brought my car in to Fontana Nissan because the fan belt was loose. They told me they would inspect it. They drove me home and when my car was ready they picked me up. They told me the idle pulley ne belt was loose. They told me they would inspect it. They drove me home and when my car was ready they picked me up. They told me the idle pulley needed replacing and they couldn't find online if the part was covered by my warranty. They didnt find out for sure but they said Nissan would go ahead and cover it because i bought the car there 2 years ago and they wanted me to be happy. They replaced the idle pulley and put on a new fan belt at no charge.They washed my car and picked me up when it was ready. The service was great all around and Jerome Porter the service advisor was very polite and helpful making sure i had a ride to and from the dealership. Excellent service and a pleasant experience. D.Paige Fontana, CA More

My first experience with Fontana Nissan was unexpected. Valley Hi Nissan in Victorville had just replaced the motor in my '06 Altima. BUT they left off a few clamps that made terrible noise AND had broken Valley Hi Nissan in Victorville had just replaced the motor in my '06 Altima. BUT they left off a few clamps that made terrible noise AND had broken the motor mount while installing the new one. I was aware of a noise & shimmy, and was planning to get the car to Victorville after an appointment in Fontana. But I was becoming more afraid to make the trip up the Cajon Pass alone & looked up Nissan dealerships in Fontana.Fontana Nissan was not too far up the road off Sierra, on my way home to Victorville. I called & spoke with Dominic. He wasn't sure how long I'd have to wait, but to bring it over asap. I arrived, greeted by Dominic with a smile and when he heard my story I waited no longer than 10 minutes before my car was up on the rack. That was when we all learned exactly how bad the job at Victorville had gone. Dominic asked me if I wanted to take it up to VV to have them fix the problem. HA!!! He said I'd have to wait while the work was done. NO PROBLEM! Maybe 2 hours, it didn't matter Altima was done. I've been into Fontana Nissan for different reasons...and I just have to call Dominic and its my decision as to what day & time I come in. ALWAYS a smile, always listens to what I have to say. A very knowledgeable, kind & genuine person!! I've been to Valley Hi Nissan in Victorville only once since that blown job... I took the papers from Fontana (receipt) & showed the service person (Sandy) and the service manager. I told them I'd never come back for even a car wash, which they don't give any longer.Saving water, I think, was the reason. They had my car for more than 2 weeks and still can't get it right!! Thanks for letting me vent. Pat Pasley More

Customer friendly. Prompt, great service. I drive a GTR which is a challenging car to service, but Fontana knows all the car's idiosyncracies. And they are not adverse to working on modified cars. This i which is a challenging car to service, but Fontana knows all the car's idiosyncracies. And they are not adverse to working on modified cars. This is probably the strongest comment I can make: Fontana Nissan is 70 miles from my home...and I choose to go there! How is that for a powerful recommendation? More

oil change & alignment check. good customer service from the start. explained everything thoroughly. only bad part about the whole experience was that I was told the car would be ready around 930 or from the start. explained everything thoroughly. only bad part about the whole experience was that I was told the car would be ready around 930 or 1000. at 1100 I called and found out my car was just finished. everything that was done was explained to me and I was walked out to my car! good experience. More

The reason why i giving Jerome Porter at Fontana Nissan a great review is because he showed interest in my problem. Also i wasnt treated as a customer ,but more appart of the nissan family. He not only seen great review is because he showed interest in my problem. Also i wasnt treated as a customer ,but more appart of the nissan family. He not only seen that my car was functioning but helped me twice in dealing with my car troubles and both times my expectations were matched. Overal work ethic and manners was spectacular. More

i came in to buy some parts and got great service,,when i was done setting my parts frank the servie guy ame iut and asked if i needed them installed and offered me there coupon prices for the install..i tho was done setting my parts frank the servie guy ame iut and asked if i needed them installed and offered me there coupon prices for the install..i thought that was really nice even though i was going to install them myself,,really classy act More

I bought an Altima last week and was so impressed with the service and friendliness of the staff, that I brought my pathfinder in today for an oil change. Gus and his staff were very friendly and took car the service and friendliness of the staff, that I brought my pathfinder in today for an oil change. Gus and his staff were very friendly and took care of all of my questions. I will be back to this dealer in the future when I need cars and service. More

Dominic has been nothing but Pleasant to myself and my husband and has always taken care of my problems without any questions. because of him and also barry i can not be one sided but if it wasn't for the husband and has always taken care of my problems without any questions. because of him and also barry i can not be one sided but if it wasn't for the two of them I would not return. I have to say Gus in service is a great guy also. Thank you sooo much Dominic and I'm sure I will be seeing you again. More