Fontana Nissan - Service Center

Service is good The service is good and the staff is friendly. Nice place. Except that I have to wait in the customer room for more than 2 hours for the service. A The service is good and the staff is friendly. Nice place. Except that I have to wait in the customer room for more than 2 hours for the service. Anyway, the coffee is good! More

Survey Dave advised and explained all the work that need to be done, and made me feel comfortable not feeling the pressure when someone wants to sell you so Dave advised and explained all the work that need to be done, and made me feel comfortable not feeling the pressure when someone wants to sell you something. He has excellent sales skills. More

Would recommend Anthony, they settled the problem and got everything done in record time. They found the problem and told what needed to be done next time I was sched Anthony, they settled the problem and got everything done in record time. They found the problem and told what needed to be done next time I was scheduled for a service. More

Love it, fast and friendly service I took my car in on Saturday morning, the place was packed, I was told that it would take 3 hours for the service, it only took 1 hour, I was very imp I took my car in on Saturday morning, the place was packed, I was told that it would take 3 hours for the service, it only took 1 hour, I was very impressed, plus my car was cleaner than when I brought it in. More

Emergency Service Friday morning our 2014 Versa Note would not start. Nissan Road Side Assistance had us towed to the closest dealer, Fontana Nissan. I had a very goo Friday morning our 2014 Versa Note would not start. Nissan Road Side Assistance had us towed to the closest dealer, Fontana Nissan. I had a very good experience. They took care of the problem and addressed a service recall and had me on my way in a reasonable time. They even washed and vaccumed my car! I was very impressed with the service. More

Service dept Service department was the best as always. I will continue to get my car serviced there! Juan was awesome and got my truck in and out! Service department was the best as always. I will continue to get my car serviced there! Juan was awesome and got my truck in and out! More

Great Experience!!! David Pisani was very helpful and had great people skills. He was very friendly and wanted to ensure that we were comfortable during the short time t David Pisani was very helpful and had great people skills. He was very friendly and wanted to ensure that we were comfortable during the short time that we were in the dealership. It was my first time getting my car serviced and it made it an enjoyable experience!!! More

Recall Notice The recall notice to the DMV was efficiently handled. The request to inspect my windshield was very professional, not pushy. If I asked Juan a quest The recall notice to the DMV was efficiently handled. The request to inspect my windshield was very professional, not pushy. If I asked Juan a question to which he did not know the answer, he said so and sought an answer. His estimate of time to fully complete the repair experience was off by nearly 20 minutes. It may have been because I failed to ask if his estimate also included the time to do the paperwork, pay the bill, and pick up the keys. I made my decision to have the repair done was based upon the 10 minute estimate to do the work. That estimate was accurate. However, it did make me 20 minutes late for an appointment in Redlands. Please have your employees over-estimate the time so that waiting time for paperwork is included. To reiterate my thoughts about your dealership, I want to say that I have been a very, very happy customer for 8 years and have recommended you to many of the people I have come in contact with over those 8 years. John F. Knippel More

Incredibly caring I hit a curb and totally destroyed the suspension of my car, David kept me up to date on all the work and explained everything so I would be able to u I hit a curb and totally destroyed the suspension of my car, David kept me up to date on all the work and explained everything so I would be able to understand it and let me know as soon as all the work was done and even enabled me to come pick up my car on a Sunday when the service center is closed. More

Regular scheduled maintenance Fontana Nissan Service Department is fast and efficient. I took my new car in for a routine oil change after work without an appointment. They were Fontana Nissan Service Department is fast and efficient. I took my new car in for a routine oil change after work without an appointment. They were able to get my car in an out in under an hour. While due to the drought in California they no longer was vehicles, my windows were sparkling clean. All service was explained and covered. Thanks for getting me bqack on the road quickly and friendly. More