Fontana Nissan - Service Center

Great service Went in for a standard oil change. I didn't have an appointment and was told it would be hard to fit me in. Even though I waited about 45 minutes the Went in for a standard oil change. I didn't have an appointment and was told it would be hard to fit me in. Even though I waited about 45 minutes they were able to get me in. Ive never been able to get in so quickly. The customer service was great and even though I didn't wanna hear it being difficult to fit me in at least they were honest about it. More

My service experience I came for a routine oil change and Juan was very helpful to inform me I was overdue to have my tires rotated. Which I was shocked since another deale I came for a routine oil change and Juan was very helpful to inform me I was overdue to have my tires rotated. Which I was shocked since another dealership had claimed to have done the job. Because of Juan's professionalism, I will always take my car to him! More

Quick oil change. Went in for my first oil change on a Monday morning. I didn't make an appointment. They took me in immediately. I was out within an hour, and they Went in for my first oil change on a Monday morning. I didn't make an appointment. They took me in immediately. I was out within an hour, and they washed my truck. Very professional. Thanks Juan Blanco. More

My experience I took in my son's 2008 Nissan Altima for a recall. Robert Harlow who was my service advisor is a very friendly person which made my visit to Fontana I took in my son's 2008 Nissan Altima for a recall. Robert Harlow who was my service advisor is a very friendly person which made my visit to Fontana Nissan a pleasant experience . Recall was taken care of within few hours also an inspection was done on the car and need of some services to be done were explained and suggested but no pressure. I highly recommend this service center. Matt- K Rancho Cucamonga More

Great My service was excellent the other day I took my wife's car in for a break job and the took care of my in a timely manner like always My service was excellent the other day I took my wife's car in for a break job and the took care of my in a timely manner like always More

Oil change maintenance with a twist. I went for a routine scheduled maintenance oil change and tire rotation as a walk in, an hour and a half before the service department closed. I was g I went for a routine scheduled maintenance oil change and tire rotation as a walk in, an hour and a half before the service department closed. I was greated by Herman Rivas and he promptly took care of me and told me three cars were ahead of me and told me it would take about two hours. As i was waiting in the lounge area for about an hour, Herman returned with the technician who was servicing my car and explained to me that the technician found the front driver side wheel had a lot of play and a part had to be replaced. Luckily for me the replacement was under warranty however since the service department was closing soon, I had to leave the car overnight and pick it up the next day. I told Herman that i got off work at 2 pm the next day where he told me the car should be ready by then. He then asked if I needed a ride back to my house and in no time at all I was on the last shuttle ride. The next day around 11 I called Herman to get an update on my car. He told me the car was getting serviced and reassured me he would call me as soon as the car was ready to be picked up. 4 hours later around 3 Herman called me and told me the car was ready to be picked up and asked if i needed to be picked up. I had a charity event to attend in Santa Monica, after i picked up my vehicle I headed straight to the charity event. I was 30 minutes late to the event but I was ok with that. I was dependant on Hermans word that my car would be ready by 2. If the car was returned to me any later than when i recieved it, I would have had to cancel the event. The staff was professional and friendly. Give Herman a promotion that guy is going places. More

Service I took my car into for service and I believe Johnny is the person who helped me! Did a wonderful of explaining everything thing! They even shuttled me I took my car into for service and I believe Johnny is the person who helped me! Did a wonderful of explaining everything thing! They even shuttled me back and forth from the dealership to my house and back again. The shuttle driver was very nice as well! Over 10/10 More

Great experience This was my first time here. Right when I pulled up David came out and helped me right away. He has excellent customer service!! He informed me about This was my first time here. Right when I pulled up David came out and helped me right away. He has excellent customer service!! He informed me about what needed to be done to my car and helped me understand what it was. He answered all over my questions. Thank you! I will be back! More

I love this place. I come here to get both of my Nissans serviced. On my last service I got my tires rotated. Promptly and in and out of the dealership very fast. As a I come here to get both of my Nissans serviced. On my last service I got my tires rotated. Promptly and in and out of the dealership very fast. As a manager Paul even greeted me and checked to make sure I was being taken care of. More

shuttle took more than 2 hours to arrive to my place,but mr. Rick was so nice every time i call he took good care of me i will call him again thank you Rick. took more than 2 hours to arrive to my place,but mr. Rick was so nice every time i call he took good care of me i will call him again thank you Rick. More