461 Reviews of Fontana Nissan - Service Center
First Class Service Guy performed 12,000 mile performance optimization service for my GTR. While I waited, I was able to catch up on some work in the customer lounge. Guy performed 12,000 mile performance optimization service for my GTR. While I waited, I was able to catch up on some work in the customer lounge. Herman explained all the findings and settings, then I was on my way. I will continue to drive from Orange County for this level of customer service and courtesy. More
Oil Change Service Very friendly environment, get the job done the right way. They care for their customers. The staff is awesome. No other dealer can compare to this de Very friendly environment, get the job done the right way. They care for their customers. The staff is awesome. No other dealer can compare to this dealer. More
great overall experience! I drove more than an hour to have my GT-R serviced here due to the overwhelming recommendation of everyone on the forums. I am happy I listened, I am I drove more than an hour to have my GT-R serviced here due to the overwhelming recommendation of everyone on the forums. I am happy I listened, I am very pleased with their top rate service. Thank you Anthony and Ric in service, and GT-R tech Chris H. I will always make the trip for the excellent service! More
Satisfied David was/is very friendly, he was funny but yet professional, he's completely awesome, and got me in and out in no time. When I come back I want him David was/is very friendly, he was funny but yet professional, he's completely awesome, and got me in and out in no time. When I come back I want him to help me. Two thumbs up for David!! More
Bring your GT-R! The only dealer in SoCal that will work on my GT-R. Chris is the best. He took the time to explain everything. I could see my car the whole time from The only dealer in SoCal that will work on my GT-R. Chris is the best. He took the time to explain everything. I could see my car the whole time from the viewing window. More
Excellent, Fast, Thorough Service I always take my Nissan vehicle to Fontana Nissan for service or repairs even though there are Nissan dealers closer to where I live. I do this becaus I always take my Nissan vehicle to Fontana Nissan for service or repairs even though there are Nissan dealers closer to where I live. I do this because I know I can always count on them to get my vehicle up on the rack quickly, perform a thorough analysis and explain my pricing and options without any upselling. Dave Pisani is usually standing there waiting for me as I pull up, has my file history nearby and completes the initial paperwork in a few minutes. The cordiality of the entire service staff during the wait is also exemplary. My 2010 Sentra has 170,000 miles and still runs like a dream. I think a large part of that is due to the care it has received from the folks at Fontana Nissan. More
David made us feel like he was just as concerned about our c We always feel that our car. Is being taken care of. In a more personal manner than either of us has experienced before. This before the fact that we We always feel that our car. Is being taken care of. In a more personal manner than either of us has experienced before. This before the fact that we bought the car used from another dealership. More
Great customer service Went to get my first oil change for free and Johnny was very friendly. I was not expecting a car wash which was very thoughtful and nice from you; sav Went to get my first oil change for free and Johnny was very friendly. I was not expecting a car wash which was very thoughtful and nice from you; saved me from washing and vacuuming my car :) everything was completed at a reasonable time. Thank you. More
Car maintenance/repair I've been going to this dealership for quite sometime now(the main reason is due to the fact that my car was purchased here). I've had decent experien I've been going to this dealership for quite sometime now(the main reason is due to the fact that my car was purchased here). I've had decent experiences in the past but my last 2 visits were the worst. In the month of October I had a major 60k mile maintenance done on the vehicle(which seemed odd because it took them the exact amount of time a normal oil change takes). There were many red flags. Not even two months later my car was giving me major trouble. I really don't recommend this service center to anyone. Do not trust them with your vehicle, especially if it's your only one. Technically my car is still under warranty and yet somehow I had to pay $130 to have it inspected. I'm not comfortable with the staff and with the work they claim to do on my vehicle. As far as the repair on my car went, I was told that ,"the mechanic couldn't repeat the issue." So they didn't fix anything and yet had my car for a day and a half. I had to contact them as oppose to them contacting me. The list really just goes on about the bad visit. I'm really disappointed in this dealership. I held a very high respect for them and it felt like I could trust them with my vehicle. I'm disappointed to say that my car has started to repeat the issue(which is something a stay at home mother whom is 9months pregnant) shouldn't have to worry about. I'm flabbergasted that a company like this could get away with all the money they charge and not reciprocating the service nor customer service. I will be looking into contacting higher supervisors regarding my disappointing visit(s). More
Check engine Very helpful people fast service I was in and out of the dealer within an hour the first person I worked with very helpful solve my problem explain to Very helpful people fast service I was in and out of the dealer within an hour the first person I worked with very helpful solve my problem explain to me very clearly what the problem was and fixed it More