Fontana Nissan - Service Center

Fast and friendly Service is fast and the crew is friendly.I got my car back around the expected time .And although they were busy on the day that I was picking it up Service is fast and the crew is friendly.I got my car back around the expected time .And although they were busy on the day that I was picking it up ,Mr.Pisani made sure that I did not wait long . More

Rattle and Roll I have had a rattle in my car just behind my left ear for months. I asked the service attendant to check it out. To my surprise he could not find it I have had a rattle in my car just behind my left ear for months. I asked the service attendant to check it out. To my surprise he could not find it. I was asked to come back down to the dealership to help him locate the rattle. It was gone... As it turned out the car seat I installed for my 4yr old granddaughter was removed so the attendant could hear the rattle better from the backseat. You guessed it the car seat was the rattle. I really had to laugh but, Great Guys Great Service, and I'll be BACK... More

Prized Possession I travel over sixty miles to get my most prized possession serviced. There is nothing better than the feeling of confidence when you know that your ve I travel over sixty miles to get my most prized possession serviced. There is nothing better than the feeling of confidence when you know that your vehicle is in excellent hands for service. It starts from the professionalism exhibited by the operator when I call to setup my appointment. Once there I'm treated like a well liked family member or businessman lol, The service writers are quickly at my door, always a smile to go along with the friendly greeting. They listen attentively to my questions or concerns, I walkaway confident that my car is in excellent hands. I wait in the nice waiting area which has a large television and if you ask they will let you turn the channel, sometimes I visit the always clean and nice looking showroom or I chat with the guys in the race shop. GTR Master Mechanic always visits me when the work is complete, oil change or routine service, he briefs me on what he did and he answers any questions I have. He is the most knowledgeable GTR mechanic I know. When I leave there I'm completely satisfied with how I spent my time and money. The GTR is an excellent car and so is Fontana Nissan. More

engine exam Nice deale ship friendly service dept. Purchased vehicles from Empire in the past. My Frontier is having engine problems. Took truck to Empire for 2nd Nice deale ship friendly service dept. Purchased vehicles from Empire in the past. My Frontier is having engine problems. Took truck to Empire for 2nd opinion. More

Excellent Great honest service. Recommendations are always made and it is up to you to take them accept them or decide to do the work next time. I like that the Great honest service. Recommendations are always made and it is up to you to take them accept them or decide to do the work next time. I like that they are not pushy. More

Everything worked wonderful. I am so glad I went here. Sean was a great help. He had great customer service, and fulfilled all my needs. I've had bad experiences with the dealership in Redlands, so when I Sean was a great help. He had great customer service, and fulfilled all my needs. I've had bad experiences with the dealership in Redlands, so when I came here and they offered to wash my car, I was extatic. More

Service on my car Sean Vandusen was great helping me with getting my car serviced he even got me shuttled to work so i did not have to wait around the dealership all Sean Vandusen was great helping me with getting my car serviced he even got me shuttled to work so i did not have to wait around the dealership all day and got to work on time. He kept me updated in the status of the service of my car. He explain every single detail of the warranty as in how the deductible was going to be apply. I would highly recommend Nissan Dealer shop in Fontana and going with Sean VanDusen. More

Fuel injection service and oil and filter change. Customer service was great the work was completed fast and clean. Sean returned my Roque spotless it was in need of a goo wash. Gilbert Hernandez Customer service was great the work was completed fast and clean. Sean returned my Roque spotless it was in need of a goo wash. Gilbert Hernandez More

What's going on? I arrived around 7;30 AM to get my radiator replaced and was told it should be 2 to 3 hours. Around 11:30 AM I went to see what was going on. They s I arrived around 7;30 AM to get my radiator replaced and was told it should be 2 to 3 hours. Around 11:30 AM I went to see what was going on. They said the tech was doing a final test drive and it should be ready in a few minutes. Ok. So I went back to the waiting area. Around 12:30 PM, I saw my truck in the Service driveway and thought it was ready to go. I went to the service desk and my service advisor wasn't there. I asked another service advisor if he could check if the paperwork for my truck was there. He couldn't find it but said he would look for it and come get me once it was ready. 1:30 PM and I went to the receptionist to page my service advisor. I didn't get out of there until about 2 PM. It would have been better if they had told me it was going to take a longer time so I could have gone to lunch and come back. I'm sure they had lunch. More

Awesome experience!! Based on my first experience with Fontana Nissan, and after reading numerous positive reviews from the SoCal GTR community, I decided to make the trip Based on my first experience with Fontana Nissan, and after reading numerous positive reviews from the SoCal GTR community, I decided to make the trip up from San Diego to get my GTR's transmission and differential fluids changed. I could've easily went with some place more local to me, but glad I made the choice to come to Fontana Nissan. First, thank you to Scott Vanderheide for the quick response to my initial inquiry about getting my fluids changed out. He provided a detailed breakdown of what needed to be done along with a very fair quote for how much it would cost to get the service performed. Secondly, to Herman Rivas for setting up my appointment, checking me in, and getting me and my girlfriend squared away in a very timely manner. Herman also provided me with updates as my car was getting worked on. A HUGE THANKS to Chris Heimburg for performing the work on my car and doing an exceptional job with it. As he was close to finishing up, Chris met with me in the waiting area and consulted me on the services that he performed. He also provided his recommendations for ongoing use. All the positive feedback that others have mentioned about Chris truly showed in his work and his willingness to consult me about what he did with my car. Thank you!! And last, but certainly not least, to the staff that washed my car. You guys did a truly exceptional job!! I've had dealers wash my previous cars and it wasn't that great, to say the least. But you guys did a great job with it, and I am no longer embarrassed to drive my car around town. Scott, Herman, and Chris were all great. Fontana Nissan is now my go-to for my GTR's service needs. I will definitely be back. Thank you, Fontana Nissan!! More