Fontana Nissan - Service Center

Strike 3 "on Car Washes" I have now been in to Fontana Nissan Service dept a few times now. Each time I feel I get good service with smiles and few laughs. What I am about to I have now been in to Fontana Nissan Service dept a few times now. Each time I feel I get good service with smiles and few laughs. What I am about to talk about, I never brought to anyone attention until this last service. Car washes, I have let them slide saying to myself " you know its not really their job." This last car wash was a lot to be undesired.. dash was dirty, cup holders dirty, everything inside the car but the passenger and driver floors were still dirty. Service Manager offered to have them re-wash the car but I had things to do,I asked him if he would please talk with them he said yes and through conversation he said they out source that department to another company. I told him they might want to find another company. Please note: You can't hold the entire company accountable for one departments actions.. This is why my surveys are always good. Service is excellent at Fontana Nissan.. Thank you for listening. More

Fontana Nissan, CA If you use this dealership then I recommend going to the service representative, David Pisani. He is the best and always keeps you updated on your car If you use this dealership then I recommend going to the service representative, David Pisani. He is the best and always keeps you updated on your car. More

Great service The guys at Fontana Nissan service department do a great job all taken care of the customers as needed. Rick in the service department is an excellent The guys at Fontana Nissan service department do a great job all taken care of the customers as needed. Rick in the service department is an excellent guy and Richard the lead tech is very good also thank you guys for all your hard work in keeping my truck running More

Awesome customer service Mr. Harlow was very welcoming from the moment we walked in the door, my husband and I were very pleased the way he took care of us quick, even without Mr. Harlow was very welcoming from the moment we walked in the door, my husband and I were very pleased the way he took care of us quick, even without an appointment. We will be back again for any type of services. Thank you Mr. Harlow :) More

Excellent Customer Service Sean is friendly and professional, which makes the visits to the service department as pleasant as possible. Definitely makes a person feel at ease t Sean is friendly and professional, which makes the visits to the service department as pleasant as possible. Definitely makes a person feel at ease that they will be taken care of! More

Tire pressure Went in three other times to have oil change done and noticed tire was low so the dealer told me it was just low so they put air each time On my thi Went in three other times to have oil change done and noticed tire was low so the dealer told me it was just low so they put air each time On my third visit I had tire rotation done and left drivers side tire was very low, two days later same tire is low and now flat, did they even do the tire rotation, I believe not, still waiting for an answer from the dealer on what they are going to do, I had to go buy new tires due to the the tire having a slash in it and not fixable. It's been a week now... Still waiting for at least a refund on the tire rotation More

Thank you The staff member Sean V was great and I didn't wait long for my car. I appreciate the small talk between guest and employee. That's what great custome The staff member Sean V was great and I didn't wait long for my car. I appreciate the small talk between guest and employee. That's what great customer service is. Engaging with the guest. More

Suck suck suck. Had to take my car in 2 days in a row, they couldn't figure out what is wrong with my car. And to top it off, the list of things wrong on the first Had to take my car in 2 days in a row, they couldn't figure out what is wrong with my car. And to top it off, the list of things wrong on the first day examination were completely different from the second day's examination... So did the one guy not really examine my car? Or did the other guy just make a bunch of stuff up? Not happy. More

Fast, reliable ,and free popcorn! Out in under 20mins for an oil change! Very friendly and on the ball! They even make the wait comfortable with free beverages and if your lucky you ge Out in under 20mins for an oil change! Very friendly and on the ball! They even make the wait comfortable with free beverages and if your lucky you get an oil change on a free taco day; More

Quick and easy Went in for oil change and was attended promptly and with courtesy. They let me know everything i needed to keep my car running like new. Went in for oil change and was attended promptly and with courtesy. They let me know everything i needed to keep my car running like new. More