Fontana Nissan - Service Center

satisfaction very very good and fast i recently bought a nissan sentra and was having trouble getting the second electronic key (four days) and still no second key done)programmed at the i recently bought a nissan sentra and was having trouble getting the second electronic key (four days) and still no second key done)programmed at the nissan dealership in the high desert ..called the fontana nissan dealer and they were so quick and hassle free, drove down that day and within an hour and half, keys were done and car was washed...WOW!!!!now that was hassle free...by the way they gave me a hamburger,bag of popcorn , ice cream ..all on the house and said they were sorry for the inconvenience of previous high dessert dealership ... and if i needed anything else just call and they would be happy to take care of anything else quickly ...thankyou Leo and staff...sighed W.M..your customer always More

Customer service I have been going to the Fontana dealership for over six years now and everyone is so pleasant and welcoming especially Dave, he makes every visit exc I have been going to the Fontana dealership for over six years now and everyone is so pleasant and welcoming especially Dave, he makes every visit exciting and fun. Thanks Fontana Nissan.. More

Truck service I purchased the truck here, and it has always been serviced here. My service advisor Bobby is very knowledgeable in customer relations, he sees that y I purchased the truck here, and it has always been serviced here. My service advisor Bobby is very knowledgeable in customer relations, he sees that you are aware of your vehicles progress and discuss any issues that may come up, full explanations of services provided; all with a smile. Other than battery issues, which I can't hold the dealer responsible for. The service is excellent. More

Quick and fast Always get greeted with a with a smile,... Service was done fast and car was spark after washed .. There is no need to go home, since they are very Always get greeted with a with a smile,... Service was done fast and car was spark after washed .. There is no need to go home, since they are very fast Keep up with the good Job.. ! More

Oil change I scheduled and appointment that morning. Staff was very professional and friendly and the service was great. They knew I was in a rush and made sur I scheduled and appointment that morning. Staff was very professional and friendly and the service was great. They knew I was in a rush and made sure they got me out of there when they said they would. More

Best Oil Change Ever Not only was the worker who helped me professional at all times, he was also very kind. Even had my car washed, and vacuumed that was such a surprise. Not only was the worker who helped me professional at all times, he was also very kind. Even had my car washed, and vacuumed that was such a surprise. It was also quick and convenient. More

Dissapointed I've been servicing my vehicle since I purchased it and after my last service I've noticed so many discrepencies. My tire tread has increased and decr I've been servicing my vehicle since I purchased it and after my last service I've noticed so many discrepencies. My tire tread has increased and decreased over time, as well as my break pads which doesn't make since. We trust the service department to service our vehicles and we follow there recommendations but when you start to see these discrepencies it makes one feel like I'm getting ripped off. Services are being recommended and now I'm questioning the accuracy or whether I actually need the service considering the cost is not cheap. On the other note it was pretty sad that they couldn't be honest about not finding my car and when they finally bring it out it wasn't even my car. I could have easily taken somebody else's vehicle. I was standing around waiting a long time to get my car and to speak to my service advisor to the point I decided to speak to someone else. The other thing that really bothered me is how a service advisor can try to fool me because I'm a woman into thinking that a tire is removed from a rim when a tire rotation is done, when I noticed my tire rotation I paid wasn't done. Friendliness and customer service is great but the quality of service has gone down and that to me is more important than the friendliness or the customer service offered. More

Great Dealership Always a very clean and professional crew when I pull up. Herman & Chris always makes sure I'm taken care of. Their service response is fantastic, I a Always a very clean and professional crew when I pull up. Herman & Chris always makes sure I'm taken care of. Their service response is fantastic, I always wait for my car and they make sure I don't wait too long. Thanks again guys and everyone at Fontana Race Shop More

The service was amazing. I was in and out in not time. I gave the service a 5star rating because I was attended with such amazing customer service. I will definitely go back and refer friends and family. I gave the service a 5star rating because I was attended with such amazing customer service. I will definitely go back and refer friends and family. More