Fontana Nissan - Service Center

Great service and prices ! Took my vehicle in for an oil change. Received a good price and my vehicle back in the time frame I was told. Great customer service ! Getting your ca Took my vehicle in for an oil change. Received a good price and my vehicle back in the time frame I was told. Great customer service ! Getting your car back washed is a plus (: More

Great customer service The service department is friendly and helpful. One thing I liked the best was I was given information about an optional service but their was no pre The service department is friendly and helpful. One thing I liked the best was I was given information about an optional service but their was no pressure to buy it. More

HORRIBLE SERVICE DEPARTMENT Just like I thought. If they would cheat me on the keys, there is nothing that they wouldn't cheat me on. On 7/5/2016, I was told the part was in. Just like I thought. If they would cheat me on the keys, there is nothing that they wouldn't cheat me on. On 7/5/2016, I was told the part was in. On 7/12/2016, I was told the part wasn't in on 7/5/2016. On 7/12/2016, I was told the part came in a couple of days ago. On 7/12/2106, I was told that when they found out the part wasn't in, then they ordered it. On 7/12/2016, Now, the part that is in has a black mark on it. On 7/12/2016, I was told later on that day that the part had a black dot and a scratch. I don't believe a word these people have to say. How many different versions on this little part can you have? If you have many different stories, it means you are a liar. All this nonsense on this little part. It's beyond ridiculous. This place is completely dysfunctional and totally unprofessional. AVOID ! ! ! ! More

Poor Service Quality After a radiator replacement on a regularly maintained 2007 Nissan Altima, the mechanics left the AC system's freon depleted causing a major issue d After a radiator replacement on a regularly maintained 2007 Nissan Altima, the mechanics left the AC system's freon depleted causing a major issue during 100 degree weather. **Note** that the A/C worked before the car was dropped off, the day it was picked up, and ultimately failed the next morning. The day after calling into the Service Dept. to report the problem, the Service Rep. said that the maintenance was NOT related and there would be a charge of $180 to inspect and fix. Standard procedure during a Radiator replacement is to vacuum the existing freon from the line and store it. Upon completion of the maintenance the freon is to be recharged or the customer is to be informed that the level was low and it would need to be recharged. What happened to customer service? What happened to quality of service? With this level of negligence, I begin to question the integrity of the radiator maintenance and quality of all maintenance completed at this dealership. I strongly recommend customers to consider there options before engaging with this dealership. More

Nissan of Fontana Liars with bad service, covered up with moderate customer service. Will be taking my service anywhere but here. Also if you plan to purchase from them Liars with bad service, covered up with moderate customer service. Will be taking my service anywhere but here. Also if you plan to purchase from them make sure you review your contract prior to paying. More

Professional Employees are very nice and professional. They went that extra mile to experience my complaint and fixed it quickly. They also have the best popcorn Employees are very nice and professional. They went that extra mile to experience my complaint and fixed it quickly. They also have the best popcorn! More

Excellent service. Excellent customer service with service adviser David Pisani. Every visit he approachs with a smile and it's a pleasure to see positive people like hi Excellent customer service with service adviser David Pisani. Every visit he approachs with a smile and it's a pleasure to see positive people like him.in the public eye. Keep up the good work David. More

The mechanic was nice The mechanic was very nice but the Nissan car I have issues with for it to be too knew I was kind of disappointed but the mechanic and the service peo The mechanic was very nice but the Nissan car I have issues with for it to be too knew I was kind of disappointed but the mechanic and the service people was very nice More

Truly exceptional. Fast and friendly service with great pricing! I have been coming here for years and will continue to. Fast and friendly service with great pricing! I have been coming here for years and will continue to. More

Love it the service personnel Herman is the best Good work very helpful I give Herman 10 Stars. He kept me up to date of the progress of my vehicle. Also liked his attention to my needs as a c custom Good work very helpful I give Herman 10 Stars. He kept me up to date of the progress of my vehicle. Also liked his attention to my needs as a c customer More