Fontana Nissan - Service Center

Excellent Service Experience From the Services Representative to the service. I have always superb service. I have worked with Mr. Herman Rivas for years and his service has rem From the Services Representative to the service. I have always superb service. I have worked with Mr. Herman Rivas for years and his service has remained excellent. He keeps me informed on the status of my car and he always tells me the truth. Even when the newsis not so favorable he makes sure I receive top notch service. He returns calls when asked to and provides a quality professional atmosphere. Although the other representatives are friendly and courteous my Service Representative of choice is Mr. Herman Rivas. More

Excellent service dept Anthony in service was great. I needed to speed up my service on my Pathfinder to go get my kids and he made it happen. Thanks for taking care of me. Anthony in service was great. I needed to speed up my service on my Pathfinder to go get my kids and he made it happen. Thanks for taking care of me. More

My 2015 Sentra had a problem and they fixed fast The car runs like it’s brand new again love the experience I had was stress free very friendly and had answers to every question I had The car runs like it’s brand new again love the experience I had was stress free very friendly and had answers to every question I had More

Customer service excellence Victor at Fontana Nissan truly understands that being on par in terms of price & quality only gets you into the game. Service wins the game.  Victor at Fontana Nissan truly understands that being on par in terms of price & quality only gets you into the game. Service wins the game.  More

Awesome service My Nissan Sentra felt a bit funny when I'd step on the gas, I took it in a couple of days ago they detected a broken engine mount. I had an appointmen My Nissan Sentra felt a bit funny when I'd step on the gas, I took it in a couple of days ago they detected a broken engine mount. I had an appointment today & they fixed right away. From the moment I parked at service everyone was gracious, very polite and helpful. I even test drove an Altima. Thanks Avo & everyone at Service (don't know everybody's name) If you need a car see Chris or Julissa . P.S thanks for the courtesy car wash. More

Quick Service Today It appears the turn around time of receiving.my vehicle after the sevice and wash has improved greatly at this appointment. Usually, I would have to w It appears the turn around time of receiving.my vehicle after the sevice and wash has improved greatly at this appointment. Usually, I would have to wait a significant amount of time to get my.vehicle.after the service and wash had.been completed and my vehicle is left sitting, and I'm waiting for a Service Advisor.to come get me. I hope the Service Department keeps this type of service , of getting my vehicle back to me right after the services are complete. GOOD JOB FONTANA NISSAN! More

3 hours Amazing service, the staff is super friendly. Makes you feel welcomed. Shelly made time go by super quick, very social with us. I recommend going Amazing service, the staff is super friendly. Makes you feel welcomed. Shelly made time go by super quick, very social with us. I recommend going More

Amanda Servin bad service Amanda Servin has bad customer service kills she rushes you off the phone which is very rude. I called on afternoon just to inquiry about some informa Amanda Servin has bad customer service kills she rushes you off the phone which is very rude. I called on afternoon just to inquiry about some information she rushed me off the phone and did not even get my name and hung up never even transferred me. It amazes me that she even works in from in such a customer service business. Even if it is busy you never rush anyone off the phone. Otherwise this place is awesome everyone else is professional and nice but if you ever see or hear her name run for the hills, More

Service Customer service was great. Everyone was nice and willing to help. Couldn’t be more satisfied with the treatment I received. Will continue to bring my Customer service was great. Everyone was nice and willing to help. Couldn’t be more satisfied with the treatment I received. Will continue to bring my truck back. More

Warranty scam The worst scammers so far, I took my van to then for transmission issues, and because they don't make that much money when they fix it under warranty The worst scammers so far, I took my van to then for transmission issues, and because they don't make that much money when they fix it under warranty they put a pent in the transmission and wanted me to believe that the pen is what broke the transmission, they sent me a pic and the pen is untouched. Then they requested 4K to fix it. They are big time scammers stay a way from these xxxxx. More