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Fontana Nissan

Fontana, CA

4.9
3,055 Reviews
At Fontana Nissan, our people are our foundation and greatest asset. We’re family owned and operated. Our core group of managers have worked together for years to provide high-quality leadership with excellent principles, integrity and a caring attitude toward our clients. A pleasant and rewarding car-buying experience is more than an expectation, it’s a given. Add in Bottom Line Pricing, and you can see why Fontana Nissan is one of the premier Nissan dealerships in the country. Whatever your vehicle needs may be, please feel free to contact one of Fontana Nissan’s professional staff members. We strive to make buying, leasing or servicing your vehicle a positive experience and to keep you as a customer for life.
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16444 South Highland Avenue

Fontana, CA

92336

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Showing 3,055 reviews

October 14, 2011

During the process of purchasing my Nissan Leaf, Fontana Nissan was with me all the way. I selected them as a dealer due to their excellent price on the Leaf and the positive experience of other Leaf buyer More

by Stoaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Padilla, Richard Padilla
October 13, 2011

I visited Fontana Nissan to make the regular service for my car, funny story is i had been trying to trade my car in for a different one at different car dealers and everyone was giving me crazy loans and a More

by jj72409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Kerrou
October 09, 2011

Good over all exprience friendly place to do business and got a good price on my new car and trade-in. Robert Gutierrez Victorville CA More

by robertg1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Manley
October 06, 2011

Friendly salesman, general manager, and finance guy. Good internet price for a good, solid truck. I was in and out in two hours, including trading in my used car. More

by dxnos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Donker
October 06, 2011

Everything was handled by email and phone, culminating in Freddy driving from Fontana to Long Beach to deliver my new car. It was the easiest, most painless experience in buying a car I've had yet. More

by KrisDub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy
October 06, 2011

AS WE ALL KNOW BUYING A CAR CAN BE A VERY EXAUSTING EXPERIANCE. BUT HERE AT FONTANA NISSAN THANKS TO BILL THAT JUST WASNT THE CASE. HE WAS VERY KIND AND HELPFULL FROM THE VERY BEGINING. HE DIDNT ONLY G More

by ACOSTASANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BILL COLT/SYED HAIDER, Syed Haider
October 05, 2011

A complete waste of time, they were rude and couldn't have cared less about me as a customer. They even lied to me about what cars were available. Why lie so I drive down there and then try to sell me a More

by matthewlives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Oct 18, 2011 -

Fontana Nissan responded

I apologize for your interpretation of this deal. After interviewing every person from Fontana Nissan who was involved, our understanding is this: 1. Our manager agreed with you on a very fair price, including all-weather floor mats. 2. We sent a salesperson to Bakersfield (5 hour round trip) to dealer trade for the vehicle you chose 3. You arrived at our store with several others and confirmed some numbers. Then a short time later, you approached me personally and said that you just received a call, and had to leave because of an emergency 4. You called me back a short time later, personally, and let me know you had purchased elsewhere. I was surprised, actually shocked, because we had agreed on the deal, or would not have travelled 100 miles each way to retrieve the exact vehicle you specified. I told the salespeople and managers involved, asking what had gone wrong, demanding an answer. No one knew why….they were all at a loss for words. We had performed to our end of the agreement, and gone out of our way---out of the COUNTY---to obtain the correct vehicle, all at a very fair price, all on a “handshake”. We had not even asked for a deposit A short time after that call from you, another local dealer called us in an attempt to dealer trade from us the exact vehicle from us that we had obtained for you, as there was only one in the state Once the deal was lost, and we had investigated the ordeal to the very end, that evening the owner decided he might put the vehicle into demo service for his wife. So we would not have a $54K Armada sitting on our flooring line. We do try to learn from every situation at our store. We strive to do our best, and this time we did...right up until we lost the sale. We still wonder how this could have happened. Frank Bachman General Manager

October 03, 2011

great experience dealing with raymond saucedo great attitude,did not feel pressured by any of the staff members.great facility,i would definely go back and deal with the staff. More

by campos05ser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
raymond saucedo
October 03, 2011

Albert was very knowledgeable about the availability of product and the features of the unit. We purchased a Murano 2011. He was very helpful in getting my phone connected to the blue tooth and showing me More

by pjacquet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Donker
October 03, 2011

My experience with Danny and Fontana Nissan was outstanding. He was very friendly and knowledgeable, and he made buying my new Leaf enjoyable from beginning to end. All of the details were worked o More

by heidiboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Truong
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