Fontana Nissan

To Whome it may Concern, I'd like to compliment To Whome it may Concern, I'd like to compliment one of your employees, Leon Danayan and Chris Peppers, for the excellent customer service they prov To Whome it may Concern, I'd like to compliment one of your employees, Leon Danayan and Chris Peppers, for the excellent customer service they provided me today. I have always been pleased with the service I receive at your dealership. However, Mr. Leon Danayan's professionalism and ability to get to assist me quickly exceeded my expectations. It was a smooth transient from my 2011 to my new 2013. Thanks for the excellent service. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Fontana Nissan for years to come. Sincerely, Gwendolyn Pawluk More

The alex was a great help and we enjoyed the experience The alex was a great help and we enjoyed the experience at the dealer . We are very happy with the service they provided us with. The alex was a great help and we enjoyed the experience at the dealer . We are very happy with the service they provided us with. More

great experience I enjoyed it we were not initially looking at an armada but we got a good deal and we ended up getting it. looking at an armada but we got a good deal and we ended up getting it. More

Great cutomer service, they were very concerned about how we enjoyed our visit and the price could not be beat. Phil Jimenez and Daniel Martinez were very helpful and answered every question that I had. we enjoyed our visit and the price could not be beat. Phil Jimenez and Daniel Martinez were very helpful and answered every question that I had. More

At first, our experience was not great, We did not get clear information on the vehicle we were interested nor did we get the attention needed to close the sale. We did not feel like what we wanted in reg clear information on the vehicle we were interested nor did we get the attention needed to close the sale. We did not feel like what we wanted in regards to the negotiation was being handled well. On our second visit, Daniel Martinez provided excellent service. Although he seemed to not know alot about the Armada, he was still able to pin point key differences between the new and the used model. What he did not know he did take the time to speak to another sales consultant and get the information we needed. He was not interested in just selling us a car but on actually finding the right fit for our expanding family. We must say Daniel Martinez has a lot of potential and drive to make sure the customer is happy with their purchase. Although on our second visit, we still were not able to close the sale, he did follow up the next day and wished for us to hopefully come on back and be able to assist us further. Once we felt like this was not going to happen, Franklin Nunez gave us a call and asked us why it did not work out for us. When we informed him what we were looking for in regards to payments and down deposit, Franklin made it possible to get negotiations made faster through our at most 35 min conversation than the 2 days that we were previously there for. What we did not seem to like, he would talk to his manager and then give us a call right back. This gentleman is a top notch great seller that strives in getting a deal between the customer and dealership. He makes sure that both parties are happy with the outcome. Once we agreed to deal, as soon as we arrived to the dealership, Franklin had the Armada all nice and washed and even took the time to review all the features of the SUV as well as get things fixed like the front passenger arm rest before we drove off the lot. To tell you the truth, after our first 2 visits there initially we were not happy and with all honesty were thinking of never coming back to this dealership for any future purchases. But its like people like Daniel Martinez and Franklin Nunez that made us believers once again with this dealership. Our out most thanks to Franklin Nunez for giving us a call back and inquiring why we were not happy with what occurred and actually trying to solve how and what it would take for us to drive away in our dream car. Fontana Nissan please make sure you look at these two individuals closely and actually do whatever it takes to not let them go because they will make clients come back for more future purchases More

Customer Service is the key to maintaining returning customers. And this is the reason we made our decision to purchase our Nissan Sentra at Fontana Nissan. Thank you Phil Jimenez for going above and b customers. And this is the reason we made our decision to purchase our Nissan Sentra at Fontana Nissan. Thank you Phil Jimenez for going above and beyond to find us the vehicle that meets our budget. More

Customer service was amazing. I never thought I would receive such great service from a dealership. Alex Ortiz was very patient with us and was knowledgable. I highly recommend Fontana Nissan. This wa receive such great service from a dealership. Alex Ortiz was very patient with us and was knowledgable. I highly recommend Fontana Nissan. This was a very pleasant purchase. More

I purchased a car in Sept. 2011 from Phil Jimenez at I purchased a car in Sept. 2011 from Phil Jimenez at Fontana Nissan. It was an absolute pleasure working with Phil, he gave me special attention I purchased a car in Sept. 2011 from Phil Jimenez at Fontana Nissan. It was an absolute pleasure working with Phil, he gave me special attention and was very patient with me, as I wanted to look at a lot of different models and then when I chose the Rogue I walked him all over the lot looking at the different colors and interiors,(poor Phil), but I hadn't bought a new car since 1997 and I have been a single mother for many years so I have to make wise choices for myself and Phil did that for me. He reassured me what a great car Nissan makes and it will be a reliable car for me. After I completed the financing Phil took my car to the gas station for me and then we sat in the car and he showed me how to set up my blue-tooth, as I am electronically challenged. Throughout the year I have called Phil when I have questions pertaining to my car and he is never to busy to speak to me and answer my questions, he even has called me back on his days off. Phil was such a pleasure to work with and trusting, that I have sent several family members to him and they have purchased cars from him too and just recently my daughter-in law bought an Altima from Phil and worked hard with her, as she had a certain amount she could afford and he spent time with her and she got a beautiful black Altima and she is so happy! I would buy another car from Phil Jimenez when it is time for me again and would trust sending any family, friend, or co-worker to him! Thanks Phil for such a great experience! Debra Guerra More

My experience with Fontana Nissan was over all excellent. Although we were there for what seemed like all day, we were able to purchase our 2012 Versa for a great price, great waranties and even better the s Although we were there for what seemed like all day, we were able to purchase our 2012 Versa for a great price, great waranties and even better the staff went above and beyond. When the time comes to purchase our next car Fontana will be first on our list. Thank you, Sherri Perez More

I bought a brand new car at Fontana Nissan dealership. They were all very friendly and made me feel very welcomed and comfortable. When it came time to show me vehicles they asked me questions to show me They were all very friendly and made me feel very welcomed and comfortable. When it came time to show me vehicles they asked me questions to show me the right cars that fit my price range and needs. Once I found the car they worked very hard on getting the best finance options for my budget. Phil Jimenez was my sales consultant, he was very helpful and made sure I had a good experience. While they were negotiating with the banks he was very attentive to our needs and was there to talk with us while we waited. If your ever in need for a car you should contact Phil Jimenez at (909-231-3793) you will walk out with a good deal and a great experience. More