Fontana Nissan

Fast and friendly service. Got straight to the point. Very knowledgeable about the vehicle. Overall we had a great experience and we were treated exceptionally well. Very knowledgeable about the vehicle. Overall we had a great experience and we were treated exceptionally well. More

First off the customer service here was great! The sales team was pretty much the exception to the stereotypical salesman/woman where they talk bad about the other car dealerships and push you into uncomfor team was pretty much the exception to the stereotypical salesman/woman where they talk bad about the other car dealerships and push you into uncomfortable situations of buying today. I had the pleasure of working with Phil Jimenez who was very understanding, friendly and respectful to not only myself but to other car dealerships I was looking at. He was very knowledgeable of pretty much every car on the lot, even the ones that weren't Nissans. They work very efficiently and organized and are willing to negotiate with you unlike other dealerships I had visited the past few days before I came to Fontana. Overall i would definitely recommend this dealer to any one in search of a new or used car and would encourage anyone who visits to ask for Phil Jimenez, he'll take care of you. More

I recently purchased a 2013 Nissan Versa Sedan from Fontana Nissan and was extremely satisfied with the overall service from this dealership. As soon as I arrived, I was immediately greeted and assist Fontana Nissan and was extremely satisfied with the overall service from this dealership. As soon as I arrived, I was immediately greeted and assisted by one of the sales associates, Queanna "Q" Feather. She was very friendly, knowledgeable, and most importantly patient. I initially explained to her that I was not ready to purchase a vehicle at the time and that I was just browsing their inventory. Queanna was never at all pushy and made me feel very comfortable and at ease with my search for the right car. I happened to come across the 2013 Nissan Versa and was drawn to it's great fuel efficiency at 40 MPG. With the help of their assistant sales managers, Syed Haider and Marlon Matthews, they were able to offer me a price I could not refuse. I left the dealership with my new car that day with no regret that I had made the right decision. I highly recommend Fontana Nissan for any and all of your auto purchase needs and would like to thank Queanna, Syed, and Marlon for their exceptional customer service and for making me feel at home! More

I RECENTLY PURCHASE A VEHICLE AT FONTANA NISSIAN AND THE SERVICE I RECEIVED WAS GREAT. EVERYONE WAS FRIENDLY AND HELPFUL. I HIGHLY RECOMMEND THIS DEALERSHIP. SERVICE I RECEIVED WAS GREAT. EVERYONE WAS FRIENDLY AND HELPFUL. I HIGHLY RECOMMEND THIS DEALERSHIP. More

I actually drive further than the nearest Nissan dealer for service because I've grown accustomed to the great experience I always have with Fontana Nissan. The service advisers are always polite, trustwor for service because I've grown accustomed to the great experience I always have with Fontana Nissan. The service advisers are always polite, trustworthy and professional. The cost and time required to service my vehicle is always explained up front, and I am always given the option of hanging around or being shuttled to work/home. The customer convenience center is a clean, pleasant atmosphere and affords one the opportunity to view his or her vehiclewhile it's being serviced. The mechanics are also professional and polite. I also appreciate the fact that they detail your car after being serviced. More

My wife and I needed a vehicle and we spoke with Joe Dalton on the phone. We were looking at a 2011 Versa with ~10000 miles that was posted online. We showed up without an appointment and Lisa Salcedo g Dalton on the phone. We were looking at a 2011 Versa with ~10000 miles that was posted online. We showed up without an appointment and Lisa Salcedo greeted us at the front door. She said that Joe was working on another deal, and that Eddie would help us out in the interim. Eddie showed me to the used car lot and directed me to the car that was posted online. The sales price was identical and there was a pristine CarFax sitting on the dash. Eddie then went over the minute differences between the current version of the Versa and the 2011 version. Eddie knew his stuff. After assessing my needs, he mentioned that the new version of the Versa was a mere $800 more expensive than the used one that I originally wanted to see. As we went on the test drive, Eddie went over all the features of the vehicle and I was sold before we ever got back to the lot. After filling out some paperwork, Aleksa came to the table and very patiently went over our needs. She returned with a package that left my wife and I STUNNED. After signing some paperwork, Joe came and checked on our progress and befriended my toddler (not an easy feat). Eddie was getting our car detailed while we waited for Wes, the finance director. After we dotted our I's and crossed our T's Mr. Bachman exceeded all expectations by ensuring that my wife and I not only got an unbelievable deal, but that we were happy. I wholeheartedly recommend Fontana Nissan to people in the market for a vehicle. Eddie, Joe and Aleksa are top-notch professionals and you cannot go wrong with this winning team. Call them! They are honest and they are willing to go the extra mile for their clients. The Dealerrater comments seem to good to be true, but I assure you, they are accurate! Mr. Bachman manages the most honest dealership that I have ever been to. I will be a repeat customer. Cheers and thanks for everything. MC More

We were very happy with Fontana Nissan. Ryan Stensaker was professional and very informative about the vehicle. He answered all our questions in detail. The purchase process went very smoothly and quick was professional and very informative about the vehicle. He answered all our questions in detail. The purchase process went very smoothly and quickly. We highly recommend Fontana Nissan :) More

Our sales guy Leon Danayan was very helpful with our new Nissa truck. Would recommend him to our family and friends. He even drove all the way to West covina to ge the truck we wanted from another dealer Nissa truck. Would recommend him to our family and friends. He even drove all the way to West covina to ge the truck we wanted from another dealer ship More

we purchased a 2010 Nissan Versa for my daughter last year that she will be taking to college.in Arizona " Q " & Marlon sold us the Versa, great experience working with them . During the deal we agreed year that she will be taking to college.in Arizona " Q " & Marlon sold us the Versa, great experience working with them . During the deal we agreed on 2 free oil changes on the " due bill " 'Q" & Marlon knew my daughters Versa will not be back in California for approx 2 years . Marlon told us no problem we may use the 2 free oil changes on any of our vehicles. Ok great . On 3-22-13, we called Marlon and asked him if I can bring in my Nissan Altima for the free oil change, he said NO PROBLEM bring it to service. I arrived at approx 4:10 pm . I drove in to service, a service adviser GUSTAVO NAVA comes out says can I help you, I said I am here for a oil change he said OK he told another gentlemen to take my car to wash and he did .we walk inside to the counter he asked if i had been their before i said yes with my daughters car he took my info .Once i handed him the due bill for the free oil change his demeanor changed, he said you cant get a free oil change using the due bill for the nissan versa i said we purchased the versa for my daughter its in our name my daughter has the versa at college in arizona and it will not be back for a few years and marlon said i can use the oil change on any of my vehicles .gustavo said no it doesnt work like that kept going on & on in front of other customers about how my due bill is for the versa not my altima i told gustavo marlon said we can use the oil change on any of our other vehicles GUSTAVO said no it doesnt work like that i cant give you a free oil change it will not come off the versa records i said we spoke to marlon earlier to day he said bring in my car .Gustavo then said the salesmen don't know what they are talking about or doing ,i told him call marlon i guess he tried marlon didn't answer after listening to gustavo complain about it .i walked to the sales floor spoke to marlon .then marlon came back and told me he took care of it .after an 1 hour 45 min waiting for my car .i approached a gentleman paul hayley i explained how gustavo gave me a hard time and how he embarrassed me in front of other customers he apologized i showed him my due bill showing 2 free oil changes and how i had 1 more free oil change .as upset that i was i ripped the due bill handed it to paul hayley i said gustavo just saved the service dept a free oil change but lost the dealership a customer for life .I told him i will not return or recommend and friends or family to fontana nissan. .as i was speaking with paul hayley gustavo walks up hands me my keys and told me to see the cashier .i assumed my car was ready to go since gustavo handed me my keys after i went to the cashier then went to my car to leave the the ,paper floor mat plastic cover on my seat and tag number on my dash all still in my car .i took the trash went to hand it to paul hayley i said they left this trash in my car .he said we were going to walk you to your car i told him when i was speaking with you gustavo handed me my keys and told me go see the cashier so i assumed my car was ready.i couldn't leave fast enough my invoice was opened at at 16;25 car promised at 17;00 invoice closed and car ready at 18;09 if any upper management would like to speak with me please feel free to call me .thank you . invoice #86250 More

Really good no complains happy came happy. Just what i was expecting. They worked with me on exactly how i wanted my car and put my payment exactly how i wanted it was expecting. They worked with me on exactly how i wanted my car and put my payment exactly how i wanted it More