Fontana Nissan

Excellent customer service. Employees are very easy to talk to and really friendly. Not pushy and willing to negotiate. Most of the employees are hospitable. Will come back again. talk to and really friendly. Not pushy and willing to negotiate. Most of the employees are hospitable. Will come back again. More

Purchased vehicle from back lot, Gave a quick once over, drove. Nice car, sounded good. Very quiet. Since Used, expected dings and scratches. Since was on back lot, not detailed. Had car for two days f drove. Nice car, sounded good. Very quiet. Since Used, expected dings and scratches. Since was on back lot, not detailed. Had car for two days for detail and had to leave and come back next day as detail was unacceptable. Some deep scratches were not blended properly and gum on back console under window was not removed. They did repaint both front and back bumpers. Windshield had pits, cracks which were repaired. AC had to be charged. As with any dealership, a purchase just seems to take to long sometimes. Come at you with a credit app. right up front and ask you to fill out even if you are willing to pay cash. No dealership should ever assume you are going to finance. Some people have money to buy on the spot with cash and should not be hassled with all the back and forth. Sales person was nice and friendly but when mentioned about bad blending on paint, promptly said I don't drive Mazda. Paint is paint, regardless of what brand, make, and or model it is on. Service should be a little more diligent in detail if someone buys from back lot. Needless to say, I bet they were glad to see us leave a somewhat happy customer. I still think some scratches should have been dealt with. Frank, GM, did not seem to be to happy to see us a third time. Everyone treated us well. The dealership is clean, the credit/wait area is large enough to handle several customers without running into each other or having the backs of chairs bump each other. Employees take turns as door greeter. Though they have cold water(barely) from dispenser, bottle water would be better from a large cooler of some type. Overall, I give it 4 stars. More

I went with my family to look around for a new Rouge . Omar was very friendly and laid all options in front of us without being pushy. He cared about our satisfaction more than just the sale ( that was ne Omar was very friendly and laid all options in front of us without being pushy. He cared about our satisfaction more than just the sale ( that was new for me in any dealership. this was my first experience at Fontana Nissan and it won't be the last. I really recommend the dealer and Omar Palazzo. More

My Husband and I had a pleasant experience at Fontana Nissan. We both have never liked any car dealer we've ever dealt with until dealing with Franklin Nunez! He was very helpful, so much so that we boug Nissan. We both have never liked any car dealer we've ever dealt with until dealing with Franklin Nunez! He was very helpful, so much so that we bought two car's when we had only originally came in for one. He was very helpful when asking questions and took his time to explaine the different features on the cars. Thank you Franklin Nunez for the positive experience of buy two cars. Also for your pleasent, positive and laid back (non pushy!) persona! More

My husband and I purchased a used car this month from Fontana Nissan and were very pleased with our service. Armando Moreno was our sales associate and he was wonderful! He was friendly, knowledgeable Fontana Nissan and were very pleased with our service. Armando Moreno was our sales associate and he was wonderful! He was friendly, knowledgeable and I didn't feel like he was trying to scam us as we have felt at other dealerships. We happened to have time constraints that day and he was more than willing to help out and get the process moving as fast as he could. Armando has been willing to answer questions for us even after the sale. If I had one complaint about the dealership it would be the amount of representatives they have you meet before actually competing the sale. I understand Fontana NIssan wants to make sure the dealership is known for being friendly but when someone is in a hurry that person doesn't want to meet the entire staff. I could understand meeting the associates that were involved in the sale but the additional 5 people were a little excessive. Armando Moreno is definitely an asset to Fontana Nissan. More

Our experience at Fontana Nissan was exceptional. Queanna was wonderful to work with and knew a lot of facts about the used cars that we were interested in. We had gone to several dealerships earli Queanna was wonderful to work with and knew a lot of facts about the used cars that we were interested in. We had gone to several dealerships earlier in the day with no success in purchasing a car. We arrived at Fontana Nissan in the evening and test drove a car and discussed pricing and payments with Marlon, it was such a good experience working with both of them that we decided to return to see Queanna the next day and test drive the Sentra.. We drove off the lot with a 2012 Nissan Sentra in the price range that we were looking to purchase in. More

So satisfying to deal with Ryan as he displayed such amicable disposition and not a pushy salesman but very understanding and patient with our car needs. He made it possible for us to drive off with a v amicable disposition and not a pushy salesman but very understanding and patient with our car needs. He made it possible for us to drive off with a vehicle that we are so static about. He's such a nice gentleman. Definitely returning to him in the future. More

This is the 3rd car we have purchased in the last 2 years. Robert Anthony went above and beyond for me. I couldn't decide on the color of car. He called a former customer and actually took me to the years. Robert Anthony went above and beyond for me. I couldn't decide on the color of car. He called a former customer and actually took me to the woman's home to show me the color. I don't know anyone that would have done that. He made my experience enjoyable. He was very thorough and answered all our questions. I am very pleased with the car and the professionalism of the entire staff at Fontana Nissan. More

great experience. robert wasnt pushy at all and he made me laugh the entire time i was there. it was my second purchase from fontana nissan and i will be sending my son there soon to buy his car. me laugh the entire time i was there. it was my second purchase from fontana nissan and i will be sending my son there soon to buy his car. More

Aleksa Davis was ausome. She was very knowledgeable about the cars, she displayed excellent customer service. Best experience thus far purchasing a car and the price was right! the cars, she displayed excellent customer service. Best experience thus far purchasing a car and the price was right! More