Fontana Motors Direct
Fontana, CA
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Do not buy from this dealership! They sold me a car with major engine leak issues causing issues to other parts. No managers would call me or talk to me. They told me to bring car in and they'd fix the repa major engine leak issues causing issues to other parts. No managers would call me or talk to me. They told me to bring car in and they'd fix the repairs on list. only supposed to have car 1 to 2 days and they had it for 11 days. once I picked up the car I asked for an invoice or repair list the sales guy comes out and tells me his managers says " We don't have to provide any information" these people are criminals so I took it to chevy to have them look it over and F.M.D fixed a seal that WAS STILL LEAKING!!!!!!!. my total repairs are 4,800. such horrible service, the managers are awful they make no effort for customer service they put everything on the sales team. if you read this, read other reviews about this company and keep reading you will choose to go somewhere else! DO NOT BUY ANYTHING FROM THIS COMPANY! More
This is the second car I have bought from this dealer. They are very nice and respectful. They service the whole car not just put air in the tires. There cars are very clean inside and out. I was very sat They are very nice and respectful. They service the whole car not just put air in the tires. There cars are very clean inside and out. I was very satisfied with my car. More
Advertised a vehicle for sale. Went to do the test drive. Had a made an appointment on line. The vehicle was not ready to test drive or show. Disappointing. drive. Had a made an appointment on line. The vehicle was not ready to test drive or show. Disappointing. More
Worked with Daniel- Emailed 3 times to inquire about a vehicle, always received a generic response. Had to call 2 times to get someone to actually help me. Let them know I was an out of state buyer and th vehicle, always received a generic response. Had to call 2 times to get someone to actually help me. Let them know I was an out of state buyer and they told me they only hold vehicles with a place ticket confirmation. Ran credit, got approved, purchased plane ticked and confirmed with dealer that I was good to go and vehicle was held. (Always had to call Daniel, he never responded to my emailed or called back when others took message due to him being "busy") Two days later I set up for a mechanic to go by and do a pre purchase inspection. Upon calling to confirm appt, mechanic was told the car was sold. When I called Daniel was unavailable. Waited an hr and called again, same issue. Finally asked to speak with the sales manager, he pulled all emails and saw the confirmation for the flight. He said he would need to talk with Daniel regarding the issue due to the car never was never put on hold. Still have not received an answer, apology , or even an offer to reimburse me for my flight. I am 100% certain they would have just let me fly in, take a $100 uber to the dealership, and show up to a car that wasn't there! Garbage dealership. Take your business elsewhere. More
Great and Friendly costume service. It we waited a while but it was so a fairly far transaction. Very pleased with my sales representative and his knowledge. but it was so a fairly far transaction. Very pleased with my sales representative and his knowledge. More
They were friendly but unfortunately it didn’t work out for me. I had to keep going back and forth with them. They didn’t didn’t follow up or keep me updated with the repairs that were supposed to happen. for me. I had to keep going back and forth with them. They didn’t didn’t follow up or keep me updated with the repairs that were supposed to happen. Felt like I just kept getting the run around. More
Amazing Customer Service, Salesman Sean was very friendly and got me and my wife a great interest rate, he beat my Credit Union‘a APR by 2% and got me and my wife a great interest rate, he beat my Credit Union‘a APR by 2% More