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Fontana Mazda
Fontana, CA
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On 03/26/21 Katrena responded to my online request and quoted me a car at a certain price. With a trade in the price “should” have been great. The evening finance mgr basically told me that if I didn’t pu quoted me a car at a certain price. With a trade in the price “should” have been great. The evening finance mgr basically told me that if I didn’t purchase the $2385 of add-ins the dealership didn’t have to sell me the car and that they couldn’t take off the Avas “alarm” because in California it was required. When I pointed out that the contract says that it was optional he lied and said that they couldn’t sell the cars if the paperwork didn’t say that. Cameron told me my insurance company would give a discount for having it-they don’t. After working all day in downtown LA it was 9pm and I just wanted to go home. Lesson learned. I’ll never purchase a car in the evening and I’ll never recommended them to anyone or purchase anything from them again. 🖕🏼 More
Friendly, helpful and non pressure dealer I am looking Friendly, helpful and non pressure dealer I am looking forward to having a future long lasting relationship with this dealership Thanks to all the Friendly, helpful and non pressure dealer I am looking forward to having a future long lasting relationship with this dealership Thanks to all their members for making it great time first time buyer experience for my nephew More
Staff is very accommodating and professional. Is willing to go the extra mile for everyone, before, during and after the sale. They make sure you’re taken care of. to go the extra mile for everyone, before, during and after the sale. They make sure you’re taken care of. More
My first time going in to get services done on my car. The staff is efficient and very kind. They helped me with anything I needed, even assisting me on how to replace the battery in my key fob. The staff is efficient and very kind. They helped me with anything I needed, even assisting me on how to replace the battery in my key fob. More
From start to finish Helen and Christian delivered exceptional customer service! Made it very easy to purchase! Would highly recommend working with Fontana Mazda and the team! exceptional customer service! Made it very easy to purchase! Would highly recommend working with Fontana Mazda and the team! More
They were a very friendly and helpful sales team. It was a great overall experience. From the start to the finish, everyone was professional and willing to work with us. a great overall experience. From the start to the finish, everyone was professional and willing to work with us. More
Had a great time and great service .. always top notch. Friendly staff and made me feel like home. Will go back again if in need of a car. Friendly staff and made me feel like home. Will go back again if in need of a car. More