Fontana Mazda
Fontana, CA
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Service department were very professional and accomodating. Keep it up. Front desk were very respectful. Coffee was good, but chai latte was not available at that time. accomodating. Keep it up. Front desk were very respectful. Coffee was good, but chai latte was not available at that time. More
We went into Mazda expecting to walk in there and walk out and not purchase a car however once we were helped we had amazing customer service by raza agha he was very knowledgeable about the car and over out and not purchase a car however once we were helped we had amazing customer service by raza agha he was very knowledgeable about the car and overall made me more confident when purchasing the vehicle. More
Oil service was fast and completed with friendly and professional staff. The Fontana service department will get my business in the future thanks so much. professional staff. The Fontana service department will get my business in the future thanks so much. More
Excellent service. Chris, Service Advisor was friendly, courteous, professional and efficient. I’m satisfied with the resolution of a couple of issues that were concerning during the visit. Safety and sani courteous, professional and efficient. I’m satisfied with the resolution of a couple of issues that were concerning during the visit. Safety and sanitary practices were observed during visit. More
Raza was so friendly and easy to talk to, it made the car-buying process go by much easier. He is probably the most likeable car salesman I’ve ever encountered. He was also very competent and knowledgeab car-buying process go by much easier. He is probably the most likeable car salesman I’ve ever encountered. He was also very competent and knowledgeable. More
Aaron helped me. He went above and beyond. Very professional and polite. Fontana Mazda has the best team! I am very happy with my CX-5. Thank you. professional and polite. Fontana Mazda has the best team! I am very happy with my CX-5. Thank you. More
Excellent service! I was able to schedule an appointment as quick as the next day. Check in and pickup was quick. Employees are professional, courtesy, and friendly. Also received a car wash with my service as quick as the next day. Check in and pickup was quick. Employees are professional, courtesy, and friendly. Also received a car wash with my service! I'm a satisfied customer! Thank you for your excellent service Fontana Mazda! More
Per more or less every review this dealership gets, they misrepresent their pricing on all listings by about $3000. In our case, after putting in our bid for list-minus $300, they came.back with list PLUS $ misrepresent their pricing on all listings by about $3000. In our case, after putting in our bid for list-minus $300, they came.back with list PLUS $5000! Literally over list by 30%. When I gave them a reasonable counter, they said they absolutely couldn't match, so we left, letting them know that their deceptive online pricing was super shady. Of course, about seven minutes later we got the call that they could match our offer plus $500. This was $1000 over their listed price plus tax and fees, but we were still in my ballpark, so we took the offer, paid cash, and left feeling a little gross. On our way home we noticed they didn't fill the tank and the service light almost immediately went on. Classy, guys. Altogether a really uncomfortable and needlessly untruthful and aggressive sales experience. That said... Our customer relationship guy was really sweet - Anthony Jackson - was up front and genuinely decent with us. We liked him quite a bit. More
Very happy with experience. Salesman was great to work with. Would recommend Fontana Mazda to anyone looking to buy a car. Also pleased with the new car purchased. with. Would recommend Fontana Mazda to anyone looking to buy a car. Also pleased with the new car purchased. More