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Folsom Lake Toyota

Folsom, CA

4.6
2,085 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 2,085 reviews

October 20, 2026

Wonderful emplyees. Paul Barwick was my service employee today and he did a very impressive job! More

by Kjdominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Oct 21, 2026 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 19, 2026

Excellent customer service! The staff was friendly, helpful, and provided personal attention throughout the process. A great experience from start to finish! More

by Kylie Santee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 21, 2026 -

Folsom Lake Toyota responded

Hello Kylie, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 18, 2026

Thorough service. Pleasant and respectful staff. On time with the time estimate. Car was ready as indicated More

by Villaplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 20, 2026 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2026

They maintain our suv very well, give good service specials or coupons and discount, and advices to maintain our suv, and good service advisors and staffs. More

by consue2185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos, Orlando, receiving staffs, John Smith, Laura Torres, Gibriel Kargbo, and other service advisors I have work before
Oct 18, 2026 -

Folsom Lake Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2026

They greeted me and got me checked in. Let me get dog out so we could walk while they did service. Friendly and got it done quickly. Quick walk to Starbucks for some morning tea and the do More

by goldbergs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody
Oct 18, 2026 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 16, 2026

Great experience! Mike Izawa was incredibly helpful and knowledgeable. I felt zero pressure and the process was seamless. Mike walked me through every step from start More

by madirenee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Izawa
Oct 17, 2026 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2026

Well run and efficient service department. One hour wait time was less than I expected. More

by howard_dowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Oct 17, 2026 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2026

I appreciate the team in this branch being honest/transparent and comprehensive when explaining services for my car and why they need to be done, and also the service gaps I have. I’ve onl More

by ysalanlmc38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul B.
Oct 16, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

Great customer service and took the time to explained everything. Facility is clean and comfortable. More

by melissaB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Oct 16, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 15, 2026

appointment was regarding a recall issue, Chris at the service center provided friendly , competent information and follow up. More

by mikedittrich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 15, 2026 -

Folsom Lake Toyota responded

Hello, we're happy to hear you had such a positive experience with Chris! If you're ever in need of more help, please let us know!