Folsom Lake Kia - Service Center

Great car service I went to the service center to get a routine oil change and tire rotation. I liked how fast and efficient the technicians were with my car. I was I went to the service center to get a routine oil change and tire rotation. I liked how fast and efficient the technicians were with my car. I was there for about an hour (which is to be expected) and my car was in great condition when I got it back. Furthermore, I liked how courteous the technicians were when helping me. More

A truely professional operation! I purchased my KIA Sorento in November 1999 at Folsom Lake KIA and have had it serviced there since. I have never been disappointed with notifications I purchased my KIA Sorento in November 1999 at Folsom Lake KIA and have had it serviced there since. I have never been disappointed with notifications, scheduling and service. I always receive a detailed summary of work performed. When I leave I have a future appointment scheduled and will receive an early notice of the appointment which helps scheduling of my time. This place functions well! More

Very Prompt and friendly Easy and prompt service with friendly, caring team members! Honest and up front about service needs. Never felt pressured to add on work- in fact, the Easy and prompt service with friendly, caring team members! Honest and up front about service needs. Never felt pressured to add on work- in fact, they go out of their way to make sure warranty items or recalled items are addressed! More

Sales and Service I have found the Sales and the Service departments to be professional and kind for many years. We have our 2nd and 3rd Kia vehicles and will probably I have found the Sales and the Service departments to be professional and kind for many years. We have our 2nd and 3rd Kia vehicles and will probably stick with Kia, partly due to the Folsom Kia Dealership. More

Service for a recall I had a appointment at 8 am and my car was taken back right away. The service writer was excellent explaining to me what was going to happen. No sale I had a appointment at 8 am and my car was taken back right away. The service writer was excellent explaining to me what was going to happen. No sales pressure at all More

Service Visit Jeff was extremely kind, knowledgeable and efficient. I have always gotten wonderful service here. I have owned my car for five years and every visit Jeff was extremely kind, knowledgeable and efficient. I have always gotten wonderful service here. I have owned my car for five years and every visit has been a great experience. More

Service Visit Upon arrival, I immediately was able to talk to a service consultant. The work performed was reviewed with me and the consultant was happy to answer a Upon arrival, I immediately was able to talk to a service consultant. The work performed was reviewed with me and the consultant was happy to answer all my questions. I was kept informed of the status of my vehicle while waiting at the dealership. My vehicle was ready when promised and reviewing the paper work was fast and easy. The service consultant walked me out to my car and it was cleaner than when I brought it in. More

so efficient and friendly the service level is very high and its so efficient drive in, work in the lounge workstation, then done and gone and everyone is friendly. the service level is very high and its so efficient drive in, work in the lounge workstation, then done and gone and everyone is friendly. More

Great Service Department!! We got there at a good time. The service department wasn't too busy. Rudy helped us right away. He was very polite and personable. And since the c We got there at a good time. The service department wasn't too busy. Rudy helped us right away. He was very polite and personable. And since the car wash was down, he asked to keep our car until the next day so that it could be washed. We were fine with that. I love driving a newly washed car!! More

Always taken care of Everything from getting my car towed, to being updated first thing in the AM, I was addressed the issue and what it took to get the job done. I was up Everything from getting my car towed, to being updated first thing in the AM, I was addressed the issue and what it took to get the job done. I was updated when parts were in and when parts were being installed!! Thank you folsom kia service for always taking care of me! More