Folsom Lake Kia

Great Service Department!! We got there at a good time. The service department wasn't too busy. Rudy helped us right away. He was very polite and personable. And since the c We got there at a good time. The service department wasn't too busy. Rudy helped us right away. He was very polite and personable. And since the car wash was down, he asked to keep our car until the next day so that it could be washed. We were fine with that. I love driving a newly washed car!! More

Always taken care of Everything from getting my car towed, to being updated first thing in the AM, I was addressed the issue and what it took to get the job done. I was up Everything from getting my car towed, to being updated first thing in the AM, I was addressed the issue and what it took to get the job done. I was updated when parts were in and when parts were being installed!! Thank you folsom kia service for always taking care of me! More

Great Service My car has been burning oil very fast. I brought it up when I came in for a service and they were proactive about wanting me to come in every 500 mile My car has been burning oil very fast. I brought it up when I came in for a service and they were proactive about wanting me to come in every 500 miles for a consumption test. I work far and that is not ideal with the hours of operation but they made sure a service tech stay later so my car could be seen. My previous visit was pleasant as well. They brewed fresh coffee and made everyone waiting feeling comfortable. My car was also washed and that was a nice surprise. More

Amazing experience! 5 stars! We had a great buying experience. We got matched up with Mike D'Incecco. Let me tell you, it was a match made in heaven. He really took the time to We had a great buying experience. We got matched up with Mike D'Incecco. Let me tell you, it was a match made in heaven. He really took the time to get to know us, and what we felt would be a good fit. He also was very respectful of our budget, and showed us cars that hit all the requests. He was not pushy at all. He is a great asset to the team. I already referred my daughter (who bought a Ford Fusion), and my mom is going to buy a car from him next weekend. A great experience! More

Kia Service Service rep was personable, up-front with sharing cost estimates, service was relatively quick. Ford Service lounge is convenient / efficient for wor Service rep was personable, up-front with sharing cost estimates, service was relatively quick. Ford Service lounge is convenient / efficient for working while waiting due to privacy of workstations. Really liked the courtesy car wash! More

Friendly service I've been going here since 2012 and always receive such friendly service. Everyone here is so nice. Thats what keeps me coming back. It's worth the dt I've been going here since 2012 and always receive such friendly service. Everyone here is so nice. Thats what keeps me coming back. It's worth the dtive. More

Very nice professional dealership They were very nice no pressure very smooth transaction sales lady we delt with was very informed and freindly she was polite and very helpful They were very nice no pressure very smooth transaction sales lady we delt with was very informed and freindly she was polite and very helpful More

Fast but efficient I had an oil change and tire rotation. They always do a great job and keep up with all scheduled maintenance. I will continue to come here. I had an oil change and tire rotation. They always do a great job and keep up with all scheduled maintenance. I will continue to come here. More

Great experience! Great service, comfortable waiting room & overall good experience. trustworthy staff, I don’t take my vehicle anywhere else, there is no reason to go Great service, comfortable waiting room & overall good experience. trustworthy staff, I don’t take my vehicle anywhere else, there is no reason to go anywhere else! More

Fast, Friendly, and accommodating I was running 20 minutes late for my oil change and was worried I would have to reschedule. But they still took me in right away and I was back on the I was running 20 minutes late for my oil change and was worried I would have to reschedule. But they still took me in right away and I was back on the road within 45 minutes and a happy camper! They offered me shuttle service and complimentary snacks and drinks in their lounge. Very nice. More