Folsom Lake Hyundai - Service Center

Thank you Chase for taking care of my recall on my 2011 Hyundai Sonata. I appreciate how quickly this service was completed and thank you for handling this so well. Hyundai Sonata. I appreciate how quickly this service was completed and thank you for handling this so well. More

Mark is amazing! He is patient, knowledgeable, and extremely considerate to the reality of affording the car’s maintenance; but also careful not to sacrifice the inte He is patient, knowledgeable, and extremely considerate to the reality of affording the car’s maintenance; but also careful not to sacrifice the integrity of the car either. I had a lot of things going wrong with the car and it felt like it would never work the same again. That is until Mark came up with a master plan, that also matched every one of my stipulations, priced me out, and then verified every new service with price that came up before performing the actual services. The only surprise I had was how affordable my services were going to be and the really great customer care that was provided to me by Mark. Mark had the car back to me the day I rolled it in and the car is still driving like I first got it! Thank you Mark, for saving my day, week, months, years to come! Knowing that the car is back to itself again and also fixed way under budget just made me whole again! That kind of piece of mind will give me years back to my life! Thank you! Go see Mark everyone, he’s the dude you want to have help you. Tiffany B. (I’ve been a Hyundai owner for 5 years and this is the first time I really felt like I needed to put up a review so other people can experience what I was able to with Mark.) More

This is regarding service, reps are always so kind and helpful especially Chase who has worked with me multiple times helpful especially Chase who has worked with me multiple times More

Even though they had construction my wait time was minimal. Jett did a fantastic job getting my vehicle serviced minimal. Jett did a fantastic job getting my vehicle serviced More

Jett and Folsom Lake Hyundai were great. They took me on time, did the work quickly and thoroughly, and the car was ready earlier than they promised! They took me on time, did the work quickly and thoroughly, and the car was ready earlier than they promised! More

Service Center employee JET V makes the entire Service Center first rate! I went to the center to see if anyone could help me retrieve my driver's license and credit card which I dropped into a very small Center first rate! I went to the center to see if anyone could help me retrieve my driver's license and credit card which I dropped into a very small slit next to the emergency brake. Jet was amazing -- he was able to dismantle enough plastic in the console so he could reach in and get the cards. He probably saved me $500 in those 15 minutes because now I don't need to take apart the entire interior. This young man is so genuine and sincere -- I wish he could also be my banker, my dog trainer, and my dentist! Terrific attitude; he will definitely help you in any way he can More

Service was done professionally, communication was clear, and the staff were friendly. I don't ask for much more for such a transaction. and the staff were friendly. I don't ask for much more for such a transaction. More

The service was much better than expected considering the situation of the remodeling presently taking place at the dealership. Friendly and informative service was provided during the entire service. Free U situation of the remodeling presently taking place at the dealership. Friendly and informative service was provided during the entire service. Free Uber service was also provided to and from our home. Folsom Lake Hyundai provided us a very positive experience in servicing our vehicle! More

I was in for a recall on my Genesis 25th of July. A job that was to take no more than 2 hrs. took over 4 hrs. The trailer ( waiting area) had no water, coffee or bathroom. My service adviser was r A job that was to take no more than 2 hrs. took over 4 hrs. The trailer ( waiting area) had no water, coffee or bathroom. My service adviser was rude and told me if I didn’t like it there I could just go somewhere else. His exact words. Needless to say I won’t be going back here and will have my daughter take her Hyundai to Roseville. The management needs to pay closer attention to their employees. As the owner of my own business the service rep would have been fired on the spot. More

Worst experience of my life. Was told it would take upto 2 hrs for recall fix. I was there for 4 plus hours. Also Mark was rude and i quote, told me if i wasn't happy then i s Was told it would take upto 2 hrs for recall fix. I was there for 4 plus hours. Also Mark was rude and i quote, told me if i wasn't happy then i should go elsewhere. There is more to it, but better said in person. More